Centralized Referral Rep

Responsible for scheduling resources to outpatient primary care or specialty offices.  Accurately documents in the medical record and scheduling system.  Schedules appointments across the Medical Group and follows up on referrals to ensure continuum of care.  Works collaboratively with nursing coordinator to coordinate care.  Serves all of SJH Medical Group.

• Works on site in the ED, Urgent Care or other designated location to schedule patients with outpatient primary care or specialty office.
• The measure of success is # of appointments scheduled directly from the ED, Urgent Care or other designated location prior to discharge.
• Tracks high priority appointments and follows up on all patients designated as needing intensive tracking.
• Meets all required competencies for department, unit and/or hospital.
• Responsible for performing all other duties as assigned.

• Work requires the basic knowledge of theories, principles, & concepts acquired through the completion of an Associate degree in Computer Science, 
• Information Systems or 2 years of healthcare experience. 
• Requires proficiency with highly technical clerical tasks, which are specific to an area of work at the expert level. 
• Experience with an EMR preferred.  Experience working in a provider’s office preferred.  

St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.

Benefits Eligibility: (Full-time and Part-time Employees-over 20 hours a week)

• Competitive salary*
• Robust benefits with health, dental, Rx and vision plans
• 403b retirement plan options with company match**
• Health & Wellness*
• Non-Profit Health System – eligible for Federal Student Loan Forgiveness
• PTO, and paid holidays
• Tuition reimbursement
• Employee Assistance Program
• LTD : Long Term Disability
• Life Insurance Options
• Onsite Day care Program

*Available for Per Diem Employees and Part-time Employees working under 20 hours per week.

**403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week.

Pay transparency:  St. Joseph’s Health provides a salary range to comply with New Jersey Law.  The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc.” The salary range does not include incentives, differential pay or other forms of compensation.

St. Joseph’s University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures. 

The Medical Center offers a full complement of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialty, women’s health, imaging and pediatrics. 

The nursing team at St. Joseph’s University Medical Center, which includes St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence, the profession’s highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize™ - one of only 8 Magnet-designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award.