Centralized Monitoring Assistant - South Africa

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3 Locations
In-Office
Healthtech
The Role

Job Overview
Provide project related assistance to assigned project teams.; Ensure all work is conducted in accordance with standard operating procedures, policies, good clinical practices and applicable regulatory requirements.; Meeting quality and timeline metrics.

Essential Functions

  • Complete appropriate role-specific training to perform job duties.;

  • Under supervision, provides study level administrative support to the clinical study management team (examples of such tasks include, but not limited to running system reports, preparing and distributing status reports, creating and maintaining study trackers, follow-up for outstanding issues, etc.).;

  • Under supervision, assist in updating and maintaining systems within project timelines/plans and driving tracking compliance in various systems to enable credible data for analysis.;

  • Perform the activities as per the task list delegated by CMS leads.;

  • Assist CMs in the preparation of i-site pack for their respective sites and countries for assigned studies, by pulling associated reports.;

  • Perform assigned access management related administrative tasks to support team members with project execution, example of tasks includes, but not limited to processing access requests, following up with relevant vendors, etc.;

  • Provide support to technical solution specialist (TSS) on formulations in Excel and on the front-end part.;

  • Periodic review of site level KRIs and historic site performance according to Central Monitoring Plan

  • Facilitating early identification of site-level risk/issue(s) occurring during study conduct and responsible for identification of risk

  • Monitor site performance and make recommendations for timely corrective actions (eg Site Telephone Contact or Triggered Onsite Monitoring Visit)

  • Review the effectiveness of the recommended actions and take appropriate additional actions if no effect is observed

  • Review of the Study Central Monitoring Plan

  • Attend Kick-Off meetings, weekly team meetings, and client meetings, as needed or requested

  • Adhere to the key activities outlined in the SOW as per customer requirements

Qualifications

  • Other Graduate/Post Graduate in Life Sciences or educational equivalent.

  • Requires minumum of 2 years of work experience with minimum 6 months relevant experience.

  • Basic knowledge of applicable research and regulatory requirements, i.e. International Conference on Harmonisation - Good Clinical Practice  and relevant local laws, regulations, and guidelines.

  • Exposure to Microsoft Applications including but not limited to Microsoft Word, Excel and PowerPoint.

  • Effective written and verbal communication skills including good command of English language.

  • Effective time management skills.

  • Results and detail-oriented approach to work delivery and output.

  • Ability to establish and maintain effective working relationships with coworkers, managers and clients.

  • Strong listening and phone skills.

  • Good data entry skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
HQ: Durham, NC
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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