Central Site Operation (CSO) "Temporary"

Reposted Yesterday
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Bogotá, Distrito Capital, COL
In-Office
Junior
Internet of Things • Analytics
The Role
The role involves managing billing processes, service delivery, issue resolution, and customer reporting as per the Statement of Work.
Summary Generated by Built In

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

 

Responsibilities :

The Central Site Ops is responsible for support all process relate with the billing in the steady state stage as defined by the Client Statement of Work (SOW).  Duties include day to day operations against the core managed services delivery requirements, including, Asset management, Toner management, customer reporting as required in the SOW. Expected to consistently demonstrate and represent the Lexmark brand according to our mission and guiding principles. 

EXPERIENCE AND BACKGROUND:

  • Handling issue resolution, general service delivery concerns, escalation management. 

  • 2+ years experience in an operations role, invoicing, reporting (SLA and other operational metrics)

  • Experience and knowledge in excel and power BI. Excellent skills in MS Office Suite including, word processing, spreadsheet (excel).

  • Demonstrated ability to interact with internal clients via phone and email

PREFERRED:

  • Experience financial concepts

  • Strong analytical/procedural background with demonstrated ability to apply a systematic approach to problem solving.

EDUCATION:

Degree in Business Administration, Engineering, or equivalent

How to Apply ?

Are you an innovator? Here is your chance to make your mark with a global technology leader.  Apply now!

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Skills Required

  • 2+ years experience in an operations role, invoicing, reporting
  • Experience and knowledge in Excel and Power BI
  • Excellent skills in MS Office Suite including word processing, spreadsheet
  • Degree in Business Administration, Engineering, or equivalent

Lexmark Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lexmark and has not been reviewed or approved by Lexmark.

  • Healthcare Strength Healthcare offerings include medical, dental, and vision coverage, with an onsite wellness center at the Lexington headquarters providing flu shots and same‑day sick visits. Wellbeing resources such as a health and wellness portal and incentives further reinforce the package.
  • Leave & Time Off Breadth Time-off policies include unlimited vacation for many U.S. roles (with noted exceptions), plus paid holidays and sick leave. Additional paid volunteer days provide extra flexibility for personal and community commitments.
  • Parental & Family Support Family supports include generous parental leave, adoption assistance, and an onsite childcare center at the Lexington campus. External recognition for family‑friendly practices underscores the emphasis on caregivers.

Lexmark Insights

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The Company
HQ: Lexington, Kentucky
10,666 Employees
Year Founded: 1991

What We Do

Lexmark creates cloud-enabled imaging and IoT technologies that help customers worldwide quickly realize business outcomes. Through a powerful combination of proven technologies and deep industry expertise, Lexmark accelerates business transformation, turning information into insights, data into decisions, and analytics into action.

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