Ophthalmic Consultants of Boston (OCB) is a nationally recognized leader in eye care—and a place where careers truly take shape. Over the years, we’ve trained and mentored hundreds of motivated, curious individuals, helping them grow into experts in the field of ophthalmology. Many of our team members have built long, successful careers within OCB and beyond.
If you’re looking for a supportive environment where you can learn, grow, and make a meaningful impact, we’d love to meet you. Could this be the next step in your career?
We are currently hiring Central Scheduling Assistants to join our team.
Schedule: Monday–Friday, 8:00 AM – 4:30 PM
As a Central Scheduling Assistant, you’ll play an important role in keeping our patient scheduling operations running smoothly and efficiently. You’ll support both patients and team members by ensuring appointments are accurate, communication is timely, and workflows stay organized.
This is a great opportunity for someone who enjoys a mix of administrative work, patient interaction, and teamwork in a fast-paced healthcare setting.
What You’ll DoAdministrative Support
- Process incoming faxes and manage outgoing mail
- Maintain organized electronic and paper filing systems
- Update patient demographic information in scheduling systems
Patient Communication
- Make outbound calls to confirm and remind patients of appointments
- Assist with rescheduling when needed
- Respond to online appointment requests
- Support inbound calls during high-volume times (Mondays, Tuesdays, and post-holidays)
Records & Confidentiality
- Protect patient privacy by following HIPAA and internal policies
- Ensure accurate handling of medical records
Team Collaboration
- Partner with Central Scheduling and Contact Center teams to create a seamless patient experience
- Help train and support new and existing team members
- Assist with additional tasks as needed
Education & Experience
- High school diploma or GED required
- Basic computer skills preferred (Microsoft Office, scheduling systems, or EHR experience a plus)
Skills & Strengths
- Clear and professional communication skills
- Strong attention to detail and organization
- Ability to multitask in a fast-paced environment
- Comfortable working both independently and as part of a team
- Commitment to professionalism and confidentiality
- Health & Dental Insurance (eligible on your first day!)
- Paid Time Off & Paid Holidays
- Health & Dependent Care Reimbursement Accounts
- 401(k) with Company Contribution
- Company-paid Life and Long-Term Disability Insurance
- Employee Discounts
Ready to learn more? Visit us at www.eyeboston.com to explore everything OCB has to offer.
Ophthalmic Consultants of Boston is proud to be an Equal Opportunity Employer.
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Top Skills
What We Do
OCB Eye Health Services provided patients with medical laser and surgical eye care of the highest quality. In addition to eye examinations, our ophthalmologists provide care in the following specialties: cataract, glaucoma, cornea, diseases of the retina, orbital plastics, pediatrics, LASIK refractive surgery and eye trauma. Our staff of 30 ophthalmologists and 13 optometrists care for over 165,000 patients each year with all categories of eye disorders and visual system diseases. This level of care has earned Ophthalmic Consultants of Boston a national and international reputation for excellence.
