We are looking for an experienced Global Sales Operations Leader to join our growing Global Revenue Operations team.
As a Sales Ops Leader, you will play a pivotal role in helping the company grow and scale globally. You will work closely with the sales team, Business Operations stakeholders, and others across the organization to drive best practices, standardize reporting and sales process methodologies, improve failure points within existing sales processes, ensure data accuracy, and support full adoption of tools and procedures. Your work will enhance visibility, predictability, and operational efficiency through automated tools and data-driven strategies.
We are seeking a candidate with proven Sales, Customer Success, or Business Operations experience, who is passionate about building and scaling operations globally, and who is highly proficient with tools and systems.
About The Role:
- Manage and own end-to-end business projects—work closely with technical teams and business stakeholders from initiation and evaluation to execution and roll-out stages.
- Provide the link between technical and business perspectives by ensuring technical solutions align with business needs.
- Build tools, reports, and processes to measure business metrics and KPIs.
- Drive improvements and innovative projects in customer management, retention, and sales management.
- Deliver robust systems and solutions to internal and external teams, focusing on technical flows, user experience, and data integrity.
- Be the primary point of contact and provide leadership for power users and field members.
- Create and maintain reference materials such as FAQs, training guides, and communication collateral related to tools and resources.
- Act as a trusted business partner to the sales leadership team.
- Collaborate with internal teams to translate reports into actionable insights and ensure results are monitored and optimized.
Requirements
- 7+ years of professional experience in business operations, revenue operations, sales operations, or customer success operations at a B2B SaaS company (preferred).
- +2 years of proven experience managing a team.
- Strong experience as a Salesforce CRM Admin or Salesforce CRM Business Owner (required).
- Proven ability to manage multiple projects in a cross-functional environment while balancing stakeholder expectations and deadlines.
- Exceptional problem-solving skills with the ability to influence outcomes through interpersonal communication.
- Excellent relationship-building and communication skills to collaborate effectively across the organization.
- Strong quantitative and analytical skills, with a passion for working with numbers and data.
- Curious, independent, rigorous, and proactive mindset.
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What the Team is Saying
What We Do
monday.com is a work operating system that transforms the way teams work together. We’ve created a solution that connects people to workplace processes promoting a culture of transparency & empowerment. We're obsessed with building an excellent product. Our goal is to create a work operating system that people will love to use—one that’s fast, beautiful & responsive.
Why Work With Us
At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
monday.com embraces a flexible work environment with our hybrid model!
