The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and the communities we serve.
The Opportunity
In this role, you will play a key supportive role for a specific product portfolio and assigned customers, primarily within Asia. You will assist in ensuring seamless communication, support customer operational needs, and help resolve operational challenges, directly contributing to customer satisfaction and business success. This is an excellent opportunity to grow your career in a dynamic global environment.
What You Will Do
Provide operational support for assigned customers, particularly within the Asian market, assisting with their product portfolio and operational needs.
Assist in the resolution of customer operational issues, including expedites, allocations, and product holds, by coordinating with Engineering, Quality, and other internal teams.
Support product change management activities, including assisting with the submission and tracking of Product Change Notices (PCNs), especially for regional production initiatives.
Coordinate the internal review of customer specifications, collaborating with technical, quality, and logistics personnel to facilitate appropriate product recommendations.
Provide support to sales teams by assisting with price quotations, managing sample requests, coordinating delivery specifications, and gathering product information and quality documentation.
Assist with the disposition of Work-In-Process (WIP) inventory without future forecasts/orders, following Excess and Obsolescence (E&O) procedures.
Support pricing management within Oracle to align with current pricing agreements and assist in preparing for customer negotiations related to commercial contracts, capacity reservations, cancellations, and claims.
Coordinate the submission and follow-through of Return Material Authorizations.
Assist with data analysis to help classify products based on their lifecycle stage, sales, quoting, and sampling activity. Help prepare various reports on business plan status, opportunities, lost business, and bookings.
Support the communication of major changes in program activity, including product ramps, to Master Planning and Operations teams.
Ensure thorough documentation of all customer communications for both internal and external team members.
What You'll Bring
Bachelor's degree in Business, Supply Chain Management, Engineering, or a related field.
3+ years of experience in customer support, operations, or a similar role, preferably within the semiconductor or high-tech manufacturing industry.
Familiarity with global customer support, with a preference for exposure to Asian markets.
Strong written, verbal, and interpersonal communication skills, with the ability to convey information clearly and professionally.
Good analytical skills with the ability to interpret data and contribute to informed decisions.
Ability to coordinate tasks and collaborate effectively with cross-functional teams.
A customer-centric mindset and a proactive approach to supporting customer needs.
Ability to work effectively in a fast-paced environment and manage multiple priorities.
Familiarity with ERP systems (e.g., Oracle) and data analysis tools (e.g., Excel).
Why Allegro?
Join Allegro and become part of a team where your contributions truly matter.
We foster a culture of Real Innovation, empowering you to push boundaries, develop cutting-edge solutions, and drive continuous improvement.
Your work will create a Real Impact by solving complex real-world challenges that fuel our success and shape the future of technology.
You’ll experience Real Connection, collaborating with talented colleagues around the globe in an environment built on trust, respect, and a shared purpose.
Join us—and help build what’s next.
Skills Required
- Bachelor's degree in Business, Supply Chain Management, Engineering, or a related field
- 3+ years of experience in customer support, operations, or a similar role
- Familiarity with global customer support, preferably in Asian markets
- Strong written, verbal, and interpersonal communication skills
- Good analytical skills for data interpretation
- Ability to coordinate tasks and collaborate effectively with teams
- A customer-centric mindset and proactive approach
- Ability to work in a fast-paced environment and manage multiple priorities
- Familiarity with ERP systems and data analysis tools
Allegro MicroSystems Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Allegro MicroSystems and has not been reviewed or approved by Allegro MicroSystems.
-
Strong & Reliable Incentives — Feedback suggests bonuses are generous and a meaningful part of total compensation. Variable pay is viewed as reliably contributing to take-home pay.
-
Healthcare Strength — Comprehensive medical, dental, vision, mental health, and fertility support is seen as robust. Day-one eligibility and advocacy services further strengthen access to care.
-
Leave & Time Off Breadth — Vacation, sick/personal time, parental and family leave, holidays, and volunteer time off provide ample ways to step away from work. Generous PTO and floating holidays contribute to work-life balance.
Allegro MicroSystems Insights
What We Do
At Allegro MicroSystems, we’re passionate about developing intelligent solutions that move the world toward a safer and more sustainable future – while giving our customers a competitive edge. With more than 50 years of experience developing advanced semiconductor technology and application-specific algorithms, Allegro is a global leader in power and sensing solutions for motion control and energy-efficient systems. Through our innovations, we are helping our customers make breakthrough advancements in areas like advanced mobility, green energy, and factory automation. Each year, we ship over one billion units into these applications to support our 10,000+ customers around the globe, including over 50 automotive OEMs. Our diverse team of 3,500+ employees is spread across 13 countries, powering our global engineering, manufacturing, and support and enabling our innovations. That’s why we work hard to create a collaborative, energetic environment that rewards ingenuity and helps our employees make a difference every day.
