Central Intake Manager

Requisition Number: 2334662
Explore opportunities with Conemaugh Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
The Central Intake Manager in Home Health manages and supervises all administrative and operational activities within Central Intake to include referral acceptance and processing, obtaining of initial and ongoing authorizations for private insurance payers, oversight of Home Med Monitoring Program.
Primary Responsibilities:

• Oversees and monitors telephone referrals from all referral sources including but not limited to, Physicians, Hospital Social Workers, Hospital Discharge Planners, Nurses, patients, and families
• Implements protocols related to Central Intake operations dealing with finance, case management, referral process, marketing, and liaison with Answering Service for branch operations
• Assures the staffing of Central Intake with qualified personnel. Selects, orients, manages, and evaluates Central Intake staff
• Compiles reports for Senior Staff to include statistics for DON's, referrals, marketing activities as needed
• Participates in short and long-range planning based on the company goals and objectives
• Analyzes and requests system enhancements related to company database
• Assists finance department and branches with payer code changes and authorizations upon notification of patients insurance carrier changes as needed
• Manages the operational functions of teams on an ongoing basis
• Travels to provide assistance in branch offices as needed
• Manages and directs operations of Central Intake and monitors branch schedule of availability to assure appropriate acceptance and staffing of referrals
• Coordinates the staffing of cases with Branch Managers and Administrators as required, to assureAcceptance of all possible referrals
• Attends and participates in workshops, continuing educational programs, seminars, etc. to keep abreast of current departmental changes
• Attends and participates in annual in-service training programs
• All other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
#LHCJobs
Qualifications:

• 2+ years of experience in health care
• 2+ years of managerial experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $48,700 to $87,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.