CDET Project Manager (Collaboration & Digital Enablement Technology)

Posted 15 Hours Ago
Be an Early Applicant
Hiring Remotely in India
Remote
Senior level
Information Technology
The Role
Manage end-to-end turnover of Collaboration & Digital Enablement (CDET) projects into operations across APAC. Coordinate witness testing, UAT, stakeholder engagement, vendor management, deployments, technical documentation, asset administration, and operational handovers while ensuring quality, governance, and continuous improvement.
Summary Generated by Built In

 

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together


CDET Project Manager (Collaboration & Digital Enablement Technology)

Location: Bangalore (Work from Client Location)
Employment Type: Full-Time / Permanent

About the Role

New Era Technology is looking for an experienced CDET Project Manager to support one of our global enterprise clients by managing the successful transition of Collaboration & Digital Enablement Technology (CDET) projects into operational support.

This role is responsible for coordinating project turnover, overseeing witness testing, user acceptance testing (UAT), stakeholder engagement, technical documentation, vendor coordination, and multimedia technology deployments across the APAC region. The ideal candidate should possess strong project management skills, technical knowledge of enterprise Audio Visual (AV) and Collaboration technologies, and experience working with cross-functional teams in a global environment.

Key ResponsibilitiesProject Delivery & Transition
  • Manage the end-to-end turnover of Collaboration & Digital Enablement Technology (CDET) projects into Operations.
  • Coordinate witness testing, User Acceptance Testing (UAT), project sign-offs, and operational handovers.
  • Ensure project deliverables meet quality standards before transition to support teams.
  • Track project progress, risks, remediation activities, and deployment milestones.
Stakeholder Management
  • Act as the primary point of contact for business stakeholders, Workplace Services teams, and end users regarding multimedia and collaboration technology projects.
  • Conduct regular project reviews, status meetings, and stakeholder updates.
  • Deliver end-user training and knowledge transfer sessions on newly deployed technologies.
  • Build strong relationships with business users, technology teams, and operations teams.
Multimedia & AV Solutions
  • Serve as the Subject Matter Expert (SME) for enterprise multimedia and collaboration solutions.
  • Advise stakeholders on standard AV solutions and enterprise technology standards.
  • Review and approve vendor-proposed technical solutions where applicable.
  • Support solution design for meeting rooms, collaboration spaces, digital signage, IPTV, and workplace technologies.
Vendor & Deployment Management
  • Coordinate with implementation partners and vendors throughout the project lifecycle.
  • Conduct site surveys and validate deployment readiness.
  • Manage quotations, implementation schedules, and deployment activities.
  • Evaluate vendor performance and participate in post-project reviews.
Technical Documentation & Governance
  • Prepare technical documentation, SOPs, deployment guides, operational manuals, and support documentation.
  • Maintain project dashboards, trackers, reports, and forecasting workbooks.
  • Ensure project documentation is complete before operational handover.
  • Support service review reporting and operational readiness assessments.
Technical Administration
  • Administer enterprise multimedia inventory and asset management tools.
  • Configure and prepare multimedia devices including:
    • Digital Signage Players
    • IPTV Receivers
    • Collaboration Room Equipment
    • Network-enabled AV Devices
  • Coordinate IP allocation, patching schedules, and device provisioning.
  • Identify and resolve inventory or configuration discrepancies.
Continuous Improvement
  • Participate in proof-of-concept (POC) initiatives for new collaboration technologies.
  • Support remediation teams in resolving complex technical issues.
  • Identify process improvements and contribute to operational excellence.
  • Ensure compliance with enterprise standards, governance, and best practices.
Required Skills & Experience
  • 6–10 years of experience in Project Management, AV Technologies, Workplace Technology, or Unified Communications.
  • Experience managing enterprise multimedia, collaboration, or workplace technology projects.
  • Strong understanding of Audio Visual systems, Digital Signage, IPTV, and collaboration platforms.
  • Experience coordinating User Acceptance Testing (UAT), operational handovers, and project transitions.
  • Strong stakeholder, vendor, and customer management skills.
  • Excellent documentation, reporting, and project coordination abilities.
  • Experience working in enterprise or global delivery environments.
  • Strong analytical, organizational, and problem-solving skills.
Preferred Qualifications
  • Experience supporting Banking, Financial Services, or other enterprise environments.
  • Knowledge of enterprise AV standards, workplace technologies, and IT infrastructure.
  • Familiarity with project management methodologies (Waterfall, Agile, Hybrid).
  • Experience working with ServiceNow, SharePoint, Microsoft Project, Excel, or similar tools.
  • Exposure to enterprise asset management and multimedia inventory systems is an advantage.
Educational Qualification
  • Bachelor's Degree in Engineering, Information Technology, Electronics, Computer Science, or a related discipline.
  • Project Management, AVIXA CTS, ITIL, PMP, or equivalent certification is an added advantage.
Why Join New Era Technology?
  • Permanent opportunity with a leading global technology organization.
  • Work with one of the world's largest enterprise clients.
  • Exposure to enterprise collaboration, workplace technology, and digital transformation initiatives.
  • Opportunity to work on cutting-edge AV and Unified Communications projects across the APAC region.
  • Collaborative environment with excellent career growth opportunities.
Interested?

Please share your updated resume with:

[email protected]
[email protected]

New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected]

Skills Required

  • 6-10 years experience in Project Management, AV Technologies, Workplace Technology, or Unified Communications
  • Experience managing enterprise multimedia, collaboration, or workplace technology projects
  • Strong understanding of Audio Visual systems, Digital Signage, IPTV, and collaboration platforms
  • Experience coordinating User Acceptance Testing (UAT), operational handovers, and project transitions
  • Strong stakeholder, vendor, and customer management skills
  • Excellent documentation, reporting, and project coordination abilities
  • Experience working in enterprise or global delivery environments
  • Ability to administer multimedia inventory and asset management tools and configure multimedia devices
  • Bachelor's Degree in Engineering, IT, Electronics, Computer Science, or related discipline
  • Project Management, AVIXA CTS, ITIL, PMP, or equivalent certification
  • Familiarity with ServiceNow, SharePoint, Microsoft Project, Excel, or similar tools
  • Experience supporting Banking, Financial Services, or other large enterprise environments
  • Familiarity with enterprise asset management and multimedia inventory systems

New Era Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Era Technology and has not been reviewed or approved by New Era Technology.

  • Leave & Time Off Breadth Time off is positioned as generous, with multiple sources pointing to roughly four weeks of PTO up front or ~28–29 days including company holidays in some U.S. roles. Time away is also described as straightforward to use and sometimes viewed as a meaningful offset to weaker cash compensation.
  • Strong & Reliable Incentives Earnings upside appears stronger in certain sales and account roles where on‑target earnings can be attractive when performance is high. Variable pay can materially lift total compensation in these roles relative to positions with mostly fixed pay.
  • Flexible Benefits Flexible work arrangements such as remote and hybrid options are commonly highlighted as part of the overall rewards experience. Flexible Spending Accounts (e.g., medical, dependent care, commuter transit) are also referenced as available in at least some contexts.

New Era Technology Insights

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The Company
HQ: New York, NY
1,535 Employees

What We Do

New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services

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