CCC HR Liaison (Entry Level)

Responsible for providing assistance and coordination for the recruitment activities in the Call Centers.

• Administering SHL assessments to candidates, P1 and P2 Solutions.

• Screening of resumes based on experience as well as score assessments.

• Submission of candidates thru the workflow status in Employee Central during the entire application process

• Sending Recruitment Preliminary Paperwork

• Attending Open Houses for the Call Center

• Opening Call Center Requisitions

• Weekly and Monthly monitoring of the Call Center report received from Corporate

• Coordination of recruitment activity with the respective recruiter-  phone screening candidates, scheduling interviews, background and drug screening processing, conducting employment references and New hire paperwork processing.

• Participate in quality management and outcome measures with Director Customer Service and Trainer

• Support preparation of payroll reports and process late payroll adjustments.

• Performs related duties as required.  This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Experience:

• Two+ years prior relevant human resources experience

• Proficient phone and interviewing skills

• Prior recruiting experience

• Familiar with Applicant Tracking Systems 

• Excellent organizational and interpersonal skills

• Must be detail oriented and able to prioritize daily functions

• Must be able to maintain confidentiality at all times

• Familiar with background checks and assessment testing

• Ability to communicate tactfully, verbally and in writing.

• Working knowledge of computers, internet access, and the ability to navigate within an automated system as well as a variety of software packages such as Employee Central, Outlook, Excel and Word. 

Education: 

Completion of high school or basic education equivalency required.

Certification & Licensure:

None

Physical Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Schedule 

-9am-6pm or 10am-7pm options