- Support testing and implementation of business-critical strategies and strategic deliveries.
- Understand and validate the intent of business requirements; translate requirements into testable scenarios and acceptance criteria.
- Formulate the test approach and detailed UAT test plan, including dependencies, risks, assumptions, and entry/exit criteria.
- Execute business scenarios in UAT environments and document results with clear evidence and defect details.
- Partner and collaborate with stakeholders to clarify questions, remove blockers, and provide regular testing status updates.
- Ensure testing artifacts are current, complete, and stored appropriately (e.g., plans, scripts, traceability, execution evidence, sign-offs).
- Reconcile outcomes across different test cycles and groups, and lead resolution of discrepancies.
- Drive continuous improvement by incorporating process and tooling enhancements to increase efficiency and effectiveness.
- Partner with the UAT Manager/Lead to ensure testing readiness and milestone completion (planning, execution, defect triage, sign-off).
- Help facilitate quality testing practices across products and releases, including governance and controls where required.
- Leverage innovation and productivity tools (e.g., AI-assisted test design, test management accelerators, analytics dashboards, low-code tooling, and workflow automation) to streamline planning, execution, reporting, and defect triage.
- Communicate regularly with project stakeholders and provide consistent follow-up on automation testing status, risks, and coverage.
- Assess opportunities, design approach, and build automation solutions to improve efficiency and/or reduce cost.
- Reconcile automated test outcomes against expected results and manual baselines; investigate variances and stabilize scripts.
- Apply innovative automation techniques and tooling (e.g., AI-assisted script generation, reusable frameworks, CI/CD integrations, and intelligent test selection) to improve speed and reliability.
- Bachelor’s degree or comparable practical experience.
- 5–8 years of experience in manual testing, including creation of test plans/approach, test scenarios, and test scripts.
- Experience with JIRA workflows, understanding end-to-end process flow, and creating/managing tasks and defects.
- Proficiency with Microsoft Office; experience with Confluence and test management tools (e.g., qTest or similar).
Ability to write and execute SQL queries for test validation and data analysis.
- Experience with Agile and Waterfall software development methodologies.
- Strong, clear, and concise written and verbal communication, including the ability to prepare and edit executive-level updates.
- Strong organizational and project management skills; able to manage competing priorities under tight deadlines.
- Proven ability to collaborate effectively and build strong cross-functional partnerships.
- Intellectual curiosity with ability to learn quickly; high initiative, self-direction, and ability to perform well under pressure.
- Demonstrated experience using innovation tools (e.g., AI/GenAI productivity tools, workflow automation, low-code/no-code solutions, and data/visualization tooling) to improve test design, execution, reporting, or operational efficiency.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Bachelor's degree or comparable practical experience
- 5-8 years manual testing experience including test plans, scenarios, and scripts
- Experience with JIRA workflows and defect/task management
- Proficiency with Microsoft Office
- Experience with Confluence and test management tools (e.g., qTest)
- Ability to write and execute SQL queries for test validation and data analysis
- Experience with Agile and Waterfall development methodologies
- Strong written and verbal communication, including executive-level updates
- Strong organizational and project management skills; manage competing priorities
- Proven cross-functional collaboration skills
- Experience using AI/GenAI tools, workflow automation, low-code/no-code, or data/visualization tooling to improve testing
- Designing and building test automation solutions, including CI/CD integrations and reusable frameworks
- Experience reconciling automated test outcomes against manual baselines and stabilizing scripts
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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