CCB Quant Analytics Manager - Digital Products

Job Description
Job Description
Join the analytics team delivering innovative ideas to increase our knowledge of our customers and provide a fantastic experience.
Joining our organization means you sit in the engine that powers Chase with insights, inspires customer-centric innovation, and solves problems in a dynamic and effective manner. The team also offers significant learning and mobility opportunities for career development and future growth.
Chase is undertaking a substantial customer-focused agenda and investing in innovative ways to deepen customer engagement by connecting the dots on behaviors and creating seamless experiences. Our ambition is to be the undisputed leader in consumer banking by delivering highly personalized experiences that customers increasingly expect.
As a Quant Analytics VP you will develop, plan, and execute on advanced analytical projects as a player coach on your team. You'll translate between analytic and non-analytic groups as well as facilitate holistic, cross-functional learning. You'll need to collaborate, learn, teach, and disseminate knowledge across the Data & Analytics community.
We are seeking a VP ready to be a key member of the Digital Analytics team within the broader Data and Analytics organization. You will manage a team of data analysts and work closely with Product Owners, Designers, Engineers and Data Owners to deliver analytics that can drive customer and business impact.
Job responsibilities

• Apply strategic, analytical and data science skills to broad range of challenges faced by the enterprise.
• Develop, plan, and execute analytical solutions by bringing order to disparate requirements with high tolerance for ambiguity, very strong problem-solving ability, and excellent client engagement skills.
• Manage data science and analytics strategies including recommendations on analytical products, services, protocols, and standards across the firm.
• Invent creative and innovative ways to answer key business questions by leveraging existing data assets or creating new ones; scale experimentation, integrate real-time data, and deliver on personalization goals.
• Shorten the analytics development lifecycle and increase the velocity at which analysts can disseminate insights.
• Partner across Product, Strategy, Technology and Design organizations to transform strategic priorities into a prioritized analytics roadmap, pivot quickly as client guidance evolves.
• Be a storyteller capable of delivering practical data insights in a compelling manner actionable by senior leadership using presentations, discussions, and visualizations.

Required qualifications, capabilities, and skills.

• 7+ years of industry experience in business analytics roles (e.g., digital analytics, customer analytics, marketing analytics, sales analytics, business insights), analytics consulting experience is a plus.
• Bachelor's degree in relevant quantitative field required (e.g., Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields); advanced degree preferred.
• Experience across broad range of modern data science and analytics tools (e.g., SQL, Hive, Hadoop, Spark, Python, R
• Knowledge of modern data mining, quantitative research, and data science techniques (e.g., AI, machine learning, behavioral analytics)
• Demonstrated expertise in strategic analysis to aid strategy development, including the ability to communicate the impact of strategic changes, shape product strategy and convey complex information in an understandable, compelling, and persuasive manner to senior executives, business, and technology partners.
• Proven experience as leading teams as a player coach with a strong track record of developing talent and driving team performance.
• Thought leader who can define analytical agenda for projects, demonstrate the ability to frame ambiguous business questions into analytical plans (e.g., assessing data needs, sourcing files, preparing data, creating new features, evaluating quality, etc.), and executes with precision.

Preferred qualifications, capabilities, and skills

• Strong understanding of Line of Business P&L (Credit Card, Retail Bank, etc.) and knowledge of revenue and margin drivers across Lines of Business preferred.
• Experience in Cloud environments (AWS, Snowflake) Adobe Analytics, Tableau, Alteryx required, experience with Machine Learning, AI preferred.
• Demonstrated ability to define business KPIs and establish measurement frameworks.
• Financial services background

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.