CBD Manager D-COM - KSA

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are passionate about sustainability; or if you are driven by data… etc. then this role is just for you.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Develop and drive growth of the 4 BGS with new businesses, DTC & Omnichannel customers.
• Forecasting & planning of sales for new businesses, DTC & Omnichannel- including data sharing/reporting.
• Manage TTS spends and P&L – customer profitability.
• Customer BDA negotiations & new business, DTC onboarding.
• Create best in class operating model that caters CBD/DMC.
• Opportunity & Risk mitigation plans.
• Ensure full integration of BG DMC plans with the CSP & CBD.
• Alignment of channel strategies to BG DMC strategies.
• Lead Regional Customer JBPs.
• Analyzing Data (EPOS, MS, PSO & Performance tracking).
• Manage OC accounts while ensuring executing DMC strategies and activities.
• Monitoring competitor activities and create mitigation plans (Tracking Competition promotions).
• Understand Digital Commerce consumers, customers, and sub-channels and ensure deployment of BG DMC plans across sub-channels.
• Measure, track and report customer performance and ensure real time corrections are put in place.
• Main POC for Digital Commerce Leads.
• Customer business review quarterly.
• Customer relationship Management including coordination with offline team.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Bachelor's degree in business management or relevant fields.
• Masters is a plus.
• Minimum 6 years of experience mainly in the D-Commerce.
• Preferably FMCG background.
• Strong Sales background & exposure to channels & categories. CSP experience is an advantage.
• Proven track record of successfully leading and managing teams.
• Breadth of experience within channels & category roles will be preferred.

Skills

• Stakeholder management: strong ability to build relationships across all levels of the organization.
• Strong Bias for action to drive through change with multiple markets /stakeholders.
• Strategic thinking around business Development & channel strategy building.
• Data & Analytical capabilities to simulate financials and plans.
• Sta-Strong Sales background & exposure to channels & categories. CSP experience is an advantage.

Leadership

• You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
• You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

• Critical SOL (Standards of Leadership) Behaviors
  • PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
  • PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
  • TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
  • BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.