CB IB Operations & Controls - Operations Senior Lead - AVP

Job Description:

Details of the Division and Team: 

Operations provides comprehensive Know Your Client, New Account Opening, Client Reference Data Analysis and Services, and Data Management solutions within relevant DB systems for Corporate Banking.The Know Your Client (KYC) AVP focuses on client New account opening, Periodic reviews, remediation’s, and exceptions in line with regulatory standards and jurisdictions.

The KYC AVP provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (‘AML’) and Anti Financial Crime (‘AFC’) areas and ensures any changes required are implemented with minimum disruptions. The KYC AVP also assists the bank’s clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (‘SOP’s) and Operation Level Agreements (OLA’s) to achieve accurate and timely set up to ensure accounts are operational.

What we will offer you:    

A healthy, engaged, and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and well-being at its centre.

You can expect:

• Competitive Salary and non-contributory pension                                               
• 20 days annual leave plus generous number of public holidays              
• Life Assurance and Private Healthcare for you and your family               
• A range of flexible benefits including retail discounts, gym benefits, well-being incentives
• The opportunity to support a wide-ranging CSR program plus take volunteering leave days            

Your key responsibilities:

• Mange the team of 3-4 KYC experts handling New client onboarding and Periodic renewals
• Face off to Business/Client as part of case management activity
• Act as the single point of contact for the Business for reporting eth progress of new client adoption and regular review/remediation for Corporate Banking (Trust and Custody Services), ensuring outputs are of high quality, and delivered in timely manner
• Manage escalations and face off to key stakeholders
• Manage risk effectively by ensuring timely and precise escalation and handling/monitoring of issues including identification of root cause and coming up with resolutions
• Effective pipeline prioritization and coordination with NOC (Near & Offshore Centres) teams
• Develop and produce critical metrics and reports that provides transparency on team’s performance and Business intelligence
• Monitor and track exceptional/conditional approvals, audit and regulatory items until closure
• Adhere and implement process changes/improvements especially on regulatory items
• Work on data clean up initiatives, remediation, re-engineering projects.
• Drive continuous process improvements within the team
• Assist to implement new products, new regulatory requirements, and change policy via formalizing the process flow, KOP update and training
• Ensure Business Continuity Management functions are compliant
• Ensure key operating and desktop procedures are kept updated

Your skills and experience:

• Strong knowledge on AML, KYC, and regulatory requirements.
• Product knowledge and specific requirements of Trust and Agency Service is a plus.
• Relevant experience in Client On boarding and Periodic review
• Strong background in Client Service
• Deep understanding of Corporate Banking Products with preferred experience in Trust and custody service
• Knowledge on account documentation review
• Understand the key risk and control issues in client onboarding.
• Experience on client data programs preferred.
• Project management experience either around process re-engineering or system enhancements an advantage
• Experience in KYC management systems as well as competency in Excel, Word, and PowerPoint.

How we’ll support you:  

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.