CB IB Operations & Controls - Cross-border Payments Team Lead - AVP

Job Description:

Details of the Division and Team:

The key responsibility of the role is to manage cross-border payment team in Global Cash Operations Department, for Vietnam.

Candidate is expected to have a deep understanding of international payment practices and local regulations.

What we will offer you: 

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Insurance coverage for employees and direct family members (spouse and children)

• Good benefit in sick leave (max 6 days of sick leave per year with no document submission requirement

• Gender Neutral Parental Leave

• Flexible working arrangements

Your key responsibilities:

• Managing cross-border payment team in Global Cash Operations Department, for Vietnam, and lead the team in delivering excellent support to business and client.

• Provide oversight for adequate production controls and escalations, and proactively managing internal and external audits.

• Proactively driving consistent, standardized, efficient and effective risk and control standards, as well as regulatory compliance

• Drive issue resolution or options articulation around any problems or challenges that crop up in the course of execution of above initiatives.

• Executing Cash operations transformation agenda, to build scalable and sustainable operations and achieving cost target. Working with key stakeholders, partners to drive on time and quality execution

• Drive effective and efficient operating model, includes nearshoring and offshoring.

• In assistant to the Head of Global Cash Operations Vietnam, act as an escalation channel for relevant operational issues. Partner with stakeholders and IT partners to consistently improving our production stabilities.

Your skills and experience:

• Minimum 10 years’ experience in a financial services organization with proven experience in Cash and Payments-related Products & Operations

• Minimum 5 years’ experience in managing a team.

• Proven knowledge of different business processes in payments and cash management

• Minimum a bachelor’s degree

• Technical and commercial understanding of the Operations Products as well as Operations processes.

• Ability to analyze and able to demonstrate flexibility and take ownership regarding problem solving

• Ability to work in tight deadlines fast-paced environment.

• Manage complexity and ambiguity well with proven skills to take leadership in managing risk and control within an operational setup

• Entrepreneurial thinking and acting at all times, taking ownership for instigating and executing initiatives

• Working knowledge of automation toolkit and Robotic Process Automation

How we’ll support you: 

• Flexible working to assist you balance your personal priorities

• Coaching and support from experts in your team

• A culture of continuous learning to aid progression

• A range of flexible benefits that you can tailor to suit your needs

• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here  to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.