Caterlink - Operations Manager

Posted 3 Days Ago
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Hiring Remotely in Gloucester, Gloucestershire, England, GBR
In-Office or Remote
Mid level
Food • Hospitality
The Role
Manage catering operations across a portfolio of primary and secondary schools. Lead, motivate, and develop site-based teams; build strong client relationships; oversee health and safety, retention, quality, financial performance, and KPIs; and support teams operationally when needed. The role requires prior catering and operational management experience, commercial awareness, Food Safety Level 3 certification, and completion of an enhanced DBS check.
Summary Generated by Built In
Company Description

Caterlink is the education sector catering specialist. For over 20 years, the Company has delivered fresh food solutions to pupils and staff at Primary Schools, Secondary Schools and Colleges across the UK. The company caters more than 1,000,000 meals a week. Our “Fresh Food Policy” is the foundation of our success and growth in the market coupled with a desire to truly deliver on the promises we make to our clients and support our site-based teams.

Job Description

We are looking for an experienced Operations Manager to manage a group schools, which will be a mix of primary schools and secondary schools. Previous catering and operational management experience is essential. This is a 52-week role working Monday – Friday.

At Caterlink, we very much believe that people work for people, so we want you to have bags of confidence and credibility, be able to lead and motivate and really develop your teams, bring them along with you and create strong client relationships across your portfolio of schools. Being commercially astute is also essential for this role and in addition to this you will need to be prepared to roll your sleeves up and help the teams when you need to.

We believe that living by our KPIs is key to success - Health & Safety, Retention, Quality and Finance. In addition to this, if you believe that People, Perception, Passion and Pride could also enhance your growth, success and development then this may be the role for you and we would love to hear from you!

Successful applicants will be required to complete an enhanced DBS disclosure. Salary dependant on experience

Caterlink strives to always provide a diverse, equitable and inclusive environment for all our teams where every individual is treated with respect, integrity and has the opportunity to grow and be treated equally and with fairness at all times.

Qualifications

Food Safety Level 3 

Additional Information

There are many advantages to working for us including:

  • Competitive salary plus a performance-related bonus
  • Monthly car allowance or company car
  • 33 days holiday inclusive of bank holidays
  • You will be eligible to join our Workplace Pension Scheme with Aviva
  • Private health care with BUPA
  • Fully expensed company laptop + mobile phone
  • Virtual GP for you and your family (eligibility rules apply)
  • We offer you access to our Employee Discount Platform where you can make great savings at supermarkets, cinema, restaurants as well as holiday discounts, family days out and many more!
  • Our Employee Assistance Program and Virtual GP benefits are there for you and your family to use free of charge at any time
  • With Caterlink you have the opportunity to a blended learning programme that can include formal qualifications including Apprenticeships, classroom training, eLearning and on the job training to support and encourage your development and enable you to be the best you can be. Everyone who joins us is provided with an induction where they learn more about us and enable them to be the best they can be. We invest in development opportunities and are always looking to recruit, train and retain the best people for our own future talent and your own future development.
  • As our core business is mainly in term time, the school breaks do enable the opportunity to catch up and plan for the next term, which isn’t always a luxury in a business operating 52 weeks of the year

Skills Required

  • Previous catering experience
  • Previous operational management experience
  • Food Safety Level 3 qualification
  • Enhanced DBS disclosure
  • Confidence and credibility to lead and motivate teams
  • Commercial awareness and astuteness

WSH Group Limited Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WSH Group Limited and has not been reviewed or approved by WSH Group Limited.

  • Leave & Time Off Breadth — Time off is portrayed as generous in many postings, including birthday leave, volunteering days, and additional family-related occasions. These options are frequently highlighted alongside standard holiday allowances.
  • Parental & Family Support — Parental provisions are described as enhanced, with extended maternity and secondary-carer leave noted across multiple roles. Some roles also reference grandparent leave and wedding or commitment leave as added support.
  • Wellbeing & Lifestyle Benefits — Wellbeing resources such as employee assistance programs, counselling, and discounts are commonly advertised. Practical perks like free meals on shift, cycle-to-work, and retail savings are also cited as valuable additions.

WSH Group Limited Insights

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The Company
HQ: Reading
148 Employees
Year Founded: 2000

What We Do

WSH Group Ltd. offers contract catering services and operates food services for business and industrial locations throughout the United Kingdom, standing at the forefront of the hospitality sector.

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