Job Summary
As a Caterer, you'll be a key player in our success and ensure all of our banquet and catering offerings exceed our guests’ expectations. To thrive in this position, you should be a team player at heart. The type of person that knows you’re only successful when those around you are set up for success. Beyond that, you should be eager to support an amazing team, have the drive to grow your career in leadership and the ability to inspire those around you. As Catering Team Member, you’ll help customers discover the pleasure of tasting incredible food and elevate our passion for providing it at every turn.
Job Description
- Experience Required: 0 to 6 months
- Experience Desired: The ideal candidate will have experience in a single unit catering, convention center, or hotel banquet business.; Must have working knowledge of Excel, Word, Outlook, Power Point; Must be organized and detail oriented; Must be able to handle multiple tasks at one time, while providing exceptional service to our guests.; Previous hotel and catering experience preferred. Prior sales experience strongly preferred.
- Education Desired: High school diploma or equivalent plus 18 months to 3 years of additional training
- Certification or Licensing Required: Valid Driver's License
- Lifting Requirement: Up to 50 pounds
- Travel Required: Regional - Daily, 25 - 50%
- Age Requirement: At least 18 years of age
Job Responsibilities
- Ensure that communications from the sales team are being performed and executed at a high level.
- Ensure proper food safety programs are being followed.
- Pay attention to many tasks while consistently providing exceptional service and responding to telephone and walk in inquiries by determining guest's needs and specifications for referral to the Catering Manager.
- Handle event bookings from initial contact to completion of event with strong attention to detail, organization and follow through.
- Produce and distribute contracts; complete catering paperwork, menus and correspondence.
- Handle all post event written correspondence.
- Be present at client site visits, tastings and events to assist with execution when requested by manager.
- Support the sales efforts of the department with emphasis on catering segment.
- Possess good communication skills, both verbal and written; along with the ability to think clearly and remain calm in pressure situations.
- Possess computer skills, including Microsoft office, Excel, PowerPoint and Outlook.
- Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.
Top Skills
What We Do
Giant Eagle strives to be a best place to work in the eyes of the nearly 36,000 individuals who work in our stores, pharmacies, warehouses and in our corporate offices. At Giant Eagle, you'll have the opportunity to develop a real career with countless opportunities for you to grow with us. The way we conduct business and treat one another – our Team Members, customers, community members and valued partners – defines what the Giant Eagle culture is all about.
Our Purpose Beyond Profit is "We are one Giant Eagle Family. Together, we provide our communities with life's essentials, so our neighbors have the opportunity to thrive." We do this by staying true to our Core Values:
Respect All: We go out of our way to treat our guests and one another with kindness and dignity.
Think Team: We value different viewpoints and love working together as family.
See It, Own It: We keep our heads up, see opportunity and take action.
Work Smart: We find ways to simplify.
Live Well: We help everyone live a healthy, balance life.
Do Right: We are ethical, giving, and good stewards of the world around us.
Founded in 1931, Giant Eagle is one of the 40 largest family-operated companies in the US and operates Giant Eagle, GetGo and Market District stores. As we continue to grow and expand, our commitment to our core values and the well-being of our Team Members, customers, and our communities is as strong as ever. We listen to what you have to say and do everything we can to provide a safe, caring, family-oriented environment.