Category Manager

Job Description:

The Category Manager is a highly collaborative position on the Gift Card Ecommerce team, working closely with buying, merchandising, operations, and technology to shape and execute our strategy for optimizing Workhuman’s extensive gift card catalogue.

In this role, you will build and nurture relationships with top-tier gift card suppliers and merchants to maintain a relevant, engaging, and competitively priced catalogue, while coordinating cross-functional teams to enhance and strengthen the store offering.

You will have the opportunity to work with a highly skilled and experienced team in an environment that recognises and rewards high quality work and collaboration.

Key Responsibilities

• You will build and maintain strong relationships with suppliers, fostering collaboration and ensuring commercially beneficial partnerships.
• You will define, execute, and continuously refine category strategies that support business objectives and drive commercial growth.
• You will implement competitive pricing strategies in partnership with suppliers to optimize margin, category share, and customer value.
• You will lead media planning with suppliers, pitching and negotiating marketing opportunities and ensuring campaigns are executed effectively.
• You will leverage analytics, market insights, and business data to optimize assortment and support strategic, data-driven decision-making.
• You will remain current on market trends, consumer behaviour, and category developments, applying this expertise to shape strategy and guide business decisions.
• You will collaborate closely with cross-functional teams to ensure alignment and successful execution of key business initiatives.

Knowledge/Experience

• 5+ years experience in supplier management, or strategy management in ecommerce, retail, or a marketplace environment.
• Proven experience in category management, merchandising, or a related field, ideally within ecommerce, retail, or consumer goods.
• Demonstrated ability to develop and execute category or business strategies that drive measurable results.
• Extensive understanding of margin, pricing levers, category economics, and growth drivers.
• Experience managing supplier relationships, including negotiations, performance management, and partnership planning.
• Strong background in price negotiations, margin management, and commercial decision-making.
• Resourceful and proactive in identifying challenges, generating solutions, and driving outcomes.

Skills/Competencies

• Ability to translate data, insights, and market understanding into actionable strategies.
• Strong capability to interpret data, evaluate performance, and make informed commercial decisions.
• Skilled in negotiating pricing, and marketing opportunities while influencing stakeholders at all levels.
• Excellent communicator with the ability to tailor messaging to different audiences.
• Strong organizational skills with the ability to manage multiple initiatives and meet deadlines.
• Able to adjust quickly to shifting priorities, business needs, and market conditions.
• High attention to detail while maintaining a broader strategic view.

Benefits

• 25 days annual leave, increasing with years of service
• Company plan VHI Health Care & Dental cover for employee, partner and children
• Pension commencing from day one and matched up to 5% after the probation period.
• Income Protection
• Life Assurance
• We live our values and that includes being super-users of our own recognition program, Workhuman Spark®.
• Discounted gift certificates
• Discounted TaxSaver Travel cards/free car parking (subject to availability)
• Access to our Tuition Reimbursement Scheme
• Access to Workhuman University
• Workhuman employees are offered up to one paid day volunteering per year.
• Access to a fully equipped, state of the art onsite gym and fitness area with shower facilities
• Ability to participate in onsite regular gym classes led by professional instructors including spin, yoga, and HIIT
• The Employee Assistance Programme (EAP) is a confidential service available to all Workhuman employees from your first day of employment and is free of charge.
• Free breakfast cereal, fruit, pastries, tea/coffee, lunch, fantastic catered events throughout the year etc.

#LI-Hybrid

The Company:

At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindset

We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.

• We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.

• In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.

•  We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.

• There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.

• Our core values are Respect, Determination, Innovation, and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.