The Role
The Category Manager will oversee category strategies, drive sales and partnership growth, and optimize performance using data insights while managing relationships and leading trading campaigns.
Summary Generated by Built In
Buyagift and Red Letter Days are the UK’s leading gift experience provider. We’re all about turning special moments into extra-special memories. With a gifting range of 4000+ experiences from spa days and skydives to gourmet treats and once-in-a-lifetime adventures, we make it easy to give the gift of wow. 🎁
As part of the Moonpig Group, we’re proud to share that our vision is to become the most trusted platform in the UK gift experience market. Our mission is to spread happiness through thoughtful, joy-filled experiences. People are at the heart of everything we do. Since joining the Moonpig Group in 2022, we’ve been powered by strong values, bold ideas and a shared passion for making a real difference. Here, you’ll have the chance to shape the kind of experiences people never forget – and help us build connections that truly matter.
📍London – Hybrid (2 days a week in office) | 💰Competitive Salary + Benefits
About the role
We’re looking for an exceptional Category Manager to join our dynamic Buying team at Buyagift and Red Letter Days. This is more than a category management role – it’s your chance to shape the future of the UK experiences market.
You’ll take full ownership of your categories, defining strategy, growing sales, and uncovering new opportunities that truly inspire our customers. Balancing day-to-day trading with long-term vision, you’ll use insights, innovation, and relationships to make a real impact in a fast-paced and evolving space.
At Moonpig Experiences, you’ll work with leading brands, explore exciting partnerships, and help redefine how people gift and experience the extraordinary.
We're looking for someone who can hit the ground running – ideally, you'll be available to start as soon as possible.
Key Responsibilities
- Own and define the commercial strategy for your categories
- Set clear targets for sales, margin, range, and partner growth
- Spot opportunities using trends, data, and customer insight
- Develop a competitive and inspiring product range
- Launch new products and test formats, price points, and experiences
- Build and grow relationships with both established and emerging partners
- Negotiate pricing, commission, and exclusivity deals
- Lead seasonal trading and campaign planning across key gifting moments
- Use insight to optimise performance and drive conversion
- Coach and support direct reports, and deputise for the Head of Partnerships (Buying) as needed
About You:
- Proven background in category management, buying, or commercial partnerships
- Strong commercial mindset and experience delivering growth strategies
- Skilled in negotiation and relationship management
- Data-savvy with the ability to turn insight into action
- Creative, curious, and passionate about discovering what’s next
- A true team player who brings energy, resilience, and adaptability
- Confident working at pace in an innovative, evolving environment
Interview Process:
- Stage 1: Recruiter Screen (30 mins)
- Stage 2: Hiring Manager & Stakeholder Interview (60 mins)
- Stage 3: Senior Stakeholder Interview (30 mins)
- Please note: Our interview process may vary depending on the role, hiring team availability, or other business needs. We aim to keep you informed every step of the way.
What’s in it for you?
We believe in empowering our team to do their best work. Enjoy:
💸 Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes.
💆🏾♀️ Wellbeing First: Private healthcare (UK), dental, life insurance, mental health support, and dog-friendly offices.
🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working.
📈 Career Growth: Learning allowances, coaching, and development programs.
🤝 Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days.
Want to see more?
Check out our Linked In pages below:
Buyagift
Red Letter Days
Moonpig Group
Our Ways of Working:
We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond. Unless specified otherwise, most of our team works from the London office 2 days per week as part of our hybrid approach.
Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:
At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.
From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.
We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.
We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.
If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
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The Company
What We Do
At Moonpig Group our mission is to help people connect and create moments that matter. We’re an international group made up of two brilliant brands – Moonpig in the UK, US and Australia, and Greetz in the Netherlands. We’re a technology platform at heart, but our customers know us as the leading eCommerce destination for greetings cards, gifts and flowers. Last year we delivered over 70 million personalised cards, gifts and flower bouquets in over 50 million orders, helping our customers celebrate all the occasions that matter to them, from milestone birthdays and anniversaries to new arrivals and all of those just-becauses. We have awesome people and a caring company culture: We give teams autonomy while supporting personal growth at all levels. Plus, we know how to have fun! Don’t just take our word for it, though; in Feb 2022, Moonpig was officially recognised as an outstanding company to work for by Best Companies and we earned a 2-Star accreditation, which is Best Companies second-highest standard of workplace engagement and represents organizations striving for the top. Head over to our careers site for more company info and our current opportunities - https://www.moonpig.com/uk/blog/moonpig-careers/moonpig-careers/
