Our Opportunity:
Chewy is seeking a dynamic and analytical Category Manager to join our growing and fast-paced merchandising team in Plantation, Seattle, or Boston. We have very bold plans at Chewy and building our Merchandising teams and businesses are the top priority. Our Category Managers are hardworking, ambitious minded contributors that enjoy relevant and impactful results growing our brand. In this role, you will lead the P&L for a category in Hard Goods, you’ll negotiate to improve business terms, run high profile vendor relationships, develop and implement business strategies, and see opportunities to accelerate your business.
At Chewy, we believe innovation is rewarded and execution is highly valued. Negotiation experience, verbal, written, and presentation skills are a must. Our ideal candidate is a versatile business leader with a track record of high performance, that can think big and operate at depth in parallel. Merchandising, ecomm/retail, sales, marketing, and or product experience are great backgrounds for this role.
What You’ll Do:
- Lead one of Chewy’s Hard Goods categories.
- Have full P&L ownership.
- Establish, construct, and run strong external vendor relationships, including ownership across all negotiations.
- Continue to realize growth rates across sales and profit.
- Build and implement, based on research and data insights, strategies and plans to both recruit new customers to Chewy and to develop existing customers via lifecycle management concepts.
- Find opportunities within your category to optimize and increase product performance, including analyzing sales data, assortment gaps, and market trends to make quick, effective decisions for your business.
- Work cross-functionally with finance, marketing, supply chain, pricing, private brands, and customer service to ensure teamwork as well as comprehensive planning and execution.
What You’ll Need:
- 4+ years of comprehensive business experience in ecommerce, merchandising, retail, FMCG, or similar organizations.
- Strong comprehensive business acuity and the willingness to move fast. Sales/Merchandising experience.
- Proven operator, skilled in go-to-market, and with focus on execution.
- Great interpersonal skills combined with the ability to influence cross-functional partners.
- Outstanding proficiencies in vendor management/merchandising, sales/marketing, and general management.
- Ability to lead, be flexible, prioritize, and handle multiple projects simultaneously.
- Proficient in Microsoft Office, specifically Excel, and solid understanding of retail math.
Bonus:
- Business and leadership experience in market-leading organizations; both in bigger organizations and start-up businesses.
- SQL a plus.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
