Category Manager - Digital & Technology

Posted Yesterday
Be an Early Applicant
2 Locations
Remote or Hybrid
Mid level
Retail • Software
The Role
Lead procurement and category management for Digital & Technology: develop category strategies, run end-to-end source-to-contract processes, negotiate contracts within legal guardrails, embed commercial benefits into budgets, manage supplier performance and contract governance, and collaborate with D&T, Finance and Procurement stakeholders to deliver innovation and value.
Summary Generated by Built In

What you’ll do

Your key accountabilities will include:

  • Capability to review, interpret and negotiate contractual terms and conditions within defined commercial and legal guardrails, ensuring alignment with the M&S Legal Playbook
  • Build effective working relationships with D&T, Finance and Procurement colleagues to support collaborative decision making
  • Bring external insights to help shape forward looking Category Plans aligned with the Digital & Technology strategy
  • Work with Finance to align and embed commercial benefits within the Budget
  • Manage end to end Source to Contract activity including strategy creation market testing evaluation negotiation and contract award
  • Oversee the business contracts approvals process ensuring all governance documentation and approvals are completed to a high standard

Who you are

Your skills will include:

  • Strong commercial and negotiation capability across D&T categories
  • Ability to influence and partner confidently with business partners
  • Adaptable communication style suited to a range of audiences
  • Analytical and forward looking approach with the ability to contribute to category strategy
  • Skilled in supplier performance improvement and the delivery of innovation

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

  • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
  • Competitive holiday allowance with the option to buy more
  • Discretionary bonus schemes linked to your performance and ours
  • Strong pension and life assurance to help plan for the future
  • Tailored induction and training to support your development from day one
  • Exclusive perks and savings through our M&S Choices portal
  • Market-leading family policies, including parental, adoption and neonatal leave
  • 24/7 wellbeing support, including virtual GP access and mental health services
  • One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI-MW1 #LI-Hybrid #hybridrole

Skills Required

  • Review, interpret and negotiate contractual terms and conditions within commercial and legal guardrails
  • Build effective working relationships with Digital & Technology, Finance and Procurement colleagues
  • Develop category plans and bring external market insights aligned to Digital & Technology strategy
  • Align and embed commercial benefits within the Budget working with Finance
  • Manage end-to-end Source to Contract activity including strategy creation, market testing, evaluation, negotiation and contract award
  • Oversee business contracts approvals process ensuring governance documentation and approvals are completed to a high standard
  • Strong commercial and negotiation capability across Digital & Technology categories
  • Ability to influence and partner confidently with business stakeholders
  • Adaptable communication style suited to a range of audiences
  • Analytical and forward-looking approach able to contribute to category strategy
  • Skilled in supplier performance improvement and delivering innovation
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The Company
HQ: London
35,678 Employees
Year Founded: 1884

What We Do

At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.

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