dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.
We’re looking for a Senior Category Management Consultant who expects more from their career. It’s a chance to work on a large scale project, supporting Commercial teams at Waitrose. This is a hybrid working role at our Waitrose head office in Bracknell.
This is a 12 month FTC, with the potential for this to be extended / made permanent.
Joining our Retail team, you’ll work with world class and passionate people to bring the customer to the forefront of decisions made at Waitrose. Externally, you will lead the delivery of category management recommendations to commercial teams at Waitrose, and work with SRM on how to bring those to life. Internally, you will work across our solutions and in partnership with applied data scientists to develop agile solutions.
What we expect from you
- Experience in leading the delivery of projects that involve multiple stakeholders and complex questions
- Experience in building client relationships and managing stakeholders
- Experience in embedding customer solutions into your client’s decision making
- Experience in an FMCG retailer, supplier or consultancy
- Commercial acumen to identify opportunities for our client and dunnhumby
- Ability to look at data critically, interpret it and present insight and actions to client
- Category Management experience desirable, but not essential
- Advanced Excel skills desirable, but not essential
- On site with clients up to 3 days a week
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Skills Required
- Experience leading delivery of complex projects
- Experience building client relationships
- Experience embedding customer solutions into decision making
- FMCG retailer, supplier, or consultancy experience
- Commercial acumen to identify opportunities
- Ability to critically interpret data and present insights
- Category Management experience
- Advanced Excel skills
dunnhumby Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dunnhumby and has not been reviewed or approved by dunnhumby.
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Fair & Transparent Compensation — Pay is considered competitive relative to similar-sized firms in several markets. Positive perceptions of the overall pay-and-benefits mix support the view that compensation is broadly fair.
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Leave & Time Off Breadth — Paid time off is described as generous, with multi‑week starting allowances plus extras like a paid birthday, loyalty‑based additional days, and periodic early Friday finishes. These features contribute to a favorable time‑off experience across several U.S. locations.
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Healthcare Strength — Core coverage includes employer‑verified medical, dental, vision, life, and disability insurance alongside HSA/FSA options. This breadth of coverage is positioned as a solid component of the U.S. package.
dunnhumby Insights
What We Do
Dunnhumby is a customer data platform that provides models and insights into how customers engage with retail and e-commerce spaces.
