dunnhumby

Category Management Senior Client Lead

Reposted 26 Days Ago

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São Paulo, BRA

In-Office

Senior level

eCommerce • Retail

The Role

Lead category management strategy, assortment and planogram optimisation, and sales analysis for clients. Use shopper and sales insights to drive category growth, influence retailer and manufacturer stakeholders, provide consultative recommendations, and deliver presentations as a trusted advisor.

Summary Generated by Built In

São Paulo, Brazil | Full-time | Hybrid

About dunnhumby

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

About the Role

We're looking for a Category Management Senior Client Lead to help retailers make better customer-led decisions that drive commercial performance. Working at the intersection of category strategy, customer insight and client partnership, you'll collaborate with stakeholders to uncover opportunities for growth and deliver measurable value.

This role combines strategic thinking, strong relationship management and a passion for translating data and insights into actionable recommendations for retail partners.

What You'll Be Doing

You'll play a key role in building trusted client relationships while helping shape category strategies that deliver sustainable growth.

Lead category-focused discussions with client stakeholders, developing recommendations that support commercial objectives.
Partner with dunnhumby specialists to translate customer, shopper and market insights into clear actions.
Identify opportunities to improve category performance, customer experience and business outcomes.
Deliver compelling presentations and recommendations to a range of stakeholder audiences.
Support the development of long-term client plans and strategic growth initiatives.

What We're Looking For

We're interested in people who combine commercial curiosity with the ability to build strong partnerships and influence decisions through insight.

Experience working with retailers, FMCG partners or category management teams.
Confidence presenting recommendations and influencing senior stakeholders.
Strong analytical capability with an ability to convert complex information into clear business actions.
Commercial awareness and a customer-first mindset.
Collaborative approach with the ability to work effectively across multiple teams and disciplines.

What You Can Expect From Us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help.

Brazil Benefits

Fully funded private medical and dental coverage.
Life assurance and a pension plan with employer matching contributions.
Employee Assistance Program providing confidential support and wellbeing resources.
Transportation support, meal vouchers and childcare assistance.
Access to Gympass, wellbeing resources and long-service recognition programmes.
Employee referral rewards and additional local benefits available to eligible employees.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found(here)

Skills Required

Degree in a relevant field and fluent English
Strong Category Management experience with assortment optimization, planogram development, merchandising, and category strategy
Experience using shopper, customer, and sales insights to drive category growth and retail performance
Proven ability to manage and influence retailer and manufacturer stakeholders and build strong client relationships
Consultative mindset translating business challenges into actionable recommendations
Collaborative approach with excellent communication and presentation skills

dunnhumby Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dunnhumby and has not been reviewed or approved by dunnhumby.

Fair & Transparent Compensation — Pay is considered competitive relative to similar-sized firms in several markets. Positive perceptions of the overall pay-and-benefits mix support the view that compensation is broadly fair.
Leave & Time Off Breadth — Paid time off is described as generous, with multi‑week starting allowances plus extras like a paid birthday, loyalty‑based additional days, and periodic early Friday finishes. These features contribute to a favorable time‑off experience across several U.S. locations.
Healthcare Strength — Core coverage includes employer‑verified medical, dental, vision, life, and disability insurance alongside HSA/FSA options. This breadth of coverage is positioned as a solid component of the U.S. package.