The Role
Lead end-to-end strategy, P&L, and growth for a new category. Design customer-first financing journeys, identify segments and use cases, run data-led experiments, monitor portfolio and profitability, and launch/scale initiatives cross-functionally.
Summary Generated by Built In
About Us :
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.
Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the Role :
We are looking for an experienced Category Lead to define, build, and scale one of our categories from the ground up
This is a high-impact, entrepreneurial role that combines category ownership, product thinking, business strategy, and cross-functional execution. The ideal candidate will have experience owning large business categories, driving growth, and building customer-centric products at scale.
What You'll Do :
- Own the end-to-end strategy, growth, and P&L of the category.
- Design customer-first financing journeys where interest is charged only on the utilized amount, creating a flexible borrowing experience.
- Identify new customer segments, use cases, and growth opportunities across merchants, D2C brands, SMEs, and digital businesses.
- Drive category performance through data-led decision making, experimentation, and continuous optimization.
- Monitor portfolio performance, customer adoption, profitability, and key business metrics.
- Work closely with leadership to launch and scale new initiatives as part of Paytm's new venture.
What We're Looking For :
- 7-10 years of experience in Category Management, Product Ownership, Business Management, or General Management.
- Strong experience owning and scaling a business category or product with measurable business impact.
- Strong understanding of customer journeys, marketplace ecosystems, supply chain, logistics, merchant platforms, or financial products.
- Demonstrated ability to manage large portfolios, drive business growth, and influence cross-functional teams.
- Excellent analytical, stakeholder management, and problem-solving skills.
- Entrepreneurial mindset with the ability to thrive in a fast-paced, zero-to-one environment.
Preferred Experience :
- Exposure to D2C ecosystems, managing large scale categories.
- Experience launching new categories or scaling products from inception to growth.
Why join us :
Work with a high-performing and passionate product, design, and engineering team.
Shape the future of credit for millions of users.
Build at scale in one of India's most dynamic and regulated spaces.
Flexible and inclusive work environment with fast decision-making and ownership.
Compensation :
If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!
Skills Required
- 7-10 years of experience in Category Management, Product Ownership, Business Management, or General Management
- Proven experience owning and scaling a business category or product with measurable business impact
- Strong understanding of customer journeys, marketplace ecosystems, supply chain, logistics, merchant platforms, or financial products
- Experience managing large portfolios, driving business growth, and influencing cross-functional teams
- Excellent analytical, stakeholder management, and problem-solving skills
- Entrepreneurial mindset; ability to operate in a fast-paced, zero-to-one environment
- Exposure to D2C ecosystems and managing large-scale categories
- Experience launching new categories or scaling products from inception to growth
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Paytm started the Digital Revolution in India. And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets. With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission – to bring 500 million unserved and underserved Indians to the mainstream economy.
