dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
We’re looking for a talented Category Management Consulting Manager who expects more from their career. It’s an opportunity to work with a market-leading business to consult with our clients on their Category Management practices, assortment and layout optimization.
Joining our Capabilities team, you’ll work with world class and passionate people to combine experience in the Category Review process with expertise in our tools to deliver category growth for our clients. You'll help our Sales and Client teams win new Category Management business with new and existing clients and to support the development of Category Management expertise of team members in the region. You’ll lead Category Management innovation and identify opportunities to position dunnhumby as thought leaders at the cutting edge of Category Management.
What we expect from you:
- Degree or equivalent in a relevant subject.
- 10 years of experience in: working with retailers and manufacturers in embedding customer insight in existing category management processes; Delivering business value through customer insights, customer knowledge and customer focused business change; Working with Customer analytics tools and Assortment optimization tools with Retailers and CPG companies.
- At least 5 years of experience: Supporting Category Management processes for a retailer, ensuring review calendar alignment and compliance; Supporting CPGs on their work as Category Advisors for a retailer within their Category Management process; Delivering and working to embed Category Management services within Retailers and CPGs processes.
- Support Category Management mobilization in new markets (including process mapping with at least 3 years of experience) and ensure full handover to market teams for successful change management.
- Consolidate and update CatMan best practices and set guidelines through playbooks and documentation.
- Strong stakeholder management expertise, both internally and externally
- Availability to travel up to 25% of time as required to support sales pitches and demos, user training, and team activities.
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
What We Do
Dunnhumby is a customer data platform that provides models and insights into how customers engage with retail and e-commerce spaces.
