Category Business Process Manager

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

The Category Business Process Manager has a key role focused on enhancing the efficiency and coordination of Wolseley Canada’s corporate program operations. This position will focus on refining operational processes, enhancing corporate program governance, ensuring contract profitability, and defining effective tracking measures and tools. They are responsible for streamlining cross-department processes, fostering collaboration, and driving consistency through the development of project templates, standard operating procedures (SOPs), and consistent workflows.

They will work across teams to ensure our program management use is consistent and adheres to best practices. This role demands strong communication abilities, a keen eye for optimizing processes, a passion for creating efficient, collaborative workflows, and advanced proficiency in Enable and Iron Clad.

What’s in it for you?

What you will do:

• Corporate Program Governance: Develop and uphold program governance structures to ensure alignment with corporate objectives and regulatory requirements.
• Contract Profitability & Analysis: Monitor and evaluate contract performance. Implement strategies to maximize profitability while ensuring compliance.
• Tracking Measures and Tools: Create and implement robust tracking measures and tools to oversee key performance indicators (KPIs) across various contracts and projects.
• Stakeholder Collaboration: Collaborate with internal stakeholders to ensure seamless execution of category management contracts, strategies and operational plans.
• Process Improvement: Identify and execute opportunities to enhance business processes and operational efficiencies within the team and between stakeholder groups.
• Reporting & Insights: Generate detailed reports on program governance, contract profitability, and tracking measures
• Projects/Corporate Initiatives: Support ad-hoc reporting and various business initiatives for category management.
• Communication: Internal and External stakeholders
• Training/onboarding: Integrating new employees with necessary access, training and support Iron Clad, Enable, Syntax & Tableau. 

Target Competencies:

• Drive for Results: Clearly defines and communicates responsibilities for self and others, using positive and motivating language.  Sets plans and prioritizes, working with others to ensure that they understand their assignments and performance expectations.  Measures progress towards goals and quickly redirects efforts as needed.  Establishes a clear and appealing direction for the team and ensures that everybody understands how their goals support it. Ensures that individual and goals of others align with the positional and organizational requirements.  Analyzes job duties to determine wasteful practices that could be improved. 
• Ensures accountability in self and others: Inspires trust and supports others through own authenticity and following up on commitments.  Maintains high ethical and professional standards.  Shows consistency among principles. Balances organizational, team and individual commitments, takes responsibility and ownership over team commitments and mistakes, assumes responsibility for the outcomes of others
• Strategic Approach: Takes a long-term view of organizational success; Works to clarify long term organizational goals; Able to stand back from immediate problems to focus on overarching themes; Solution oriented.

What you will bring:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 3 years of experience in business process management, project management, or a related field.
• Excellent verbal and written communication skills with a proven ability to collaborate effectively across different functions.
• Demonstrated ability to manage multiple initiatives concurrently while overseeing day to day tasks
• Proficiency in tracking and reporting tools
• Familiarity with corporate program governance and contract obligation management
• Strong analytical skills and attention to detail
• A proactive, solution-oriented mindset with a focus on continuous improvement. Must be able to embrace change easily.

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.