Catalog Operations Specialist

Reposted 15 Hours Ago
Hiring Remotely in New York, NY
Remote or Hybrid
28-31
Junior
eCommerce • Fintech • Payments • Software
Order.co is a B2B Ecommerce Platform that simplifies purchasing.
The Role
The Catalog Operations Specialist enhances product catalogs, identifies vendor sources, updates pricing, and optimizes order processing while ensuring customer satisfaction.
Summary Generated by Built In
Company Description

Order.co is a guided B2B marketplace with a mission to simplify buying for businesses. Order.co makes it easy for businesses to place and track purchases across all their vendors, control spend, and make payments in a single, consolidated bill. Tailored insights and purchasing recommendations fuel smarter spending decisions so businesses can easily save time and money on what they need to grow.

Founded in 2016 and headquartered in New York City, Order.co oversees nearly half a billion in annualized spend across hundreds of customers like WeWork, SoulCycle, Lume, and High-Level Health. Order.co has raised $50M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been proudly named a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn and Inc. Magazine.

Job Description

As a Catalog Optimization Specialist, you'll support the maintenance and enhancement of our product catalog to drive customer savings and improve monetization. You'll work behind the scenes to identify vendor sources, action pricing updates, and ensure our substitute products are accurately represented for smart optimization decisions. You'll play a key role in optimizing live orders—analyzing real-time data to recommend substitutions or adjustments that maximize revenue while maintaining customer satisfaction and fulfillment efficiency.

Key Responsibilities

  • Add or update vendor pricing and availability for high-volume and high-impact SKUs
  • Map product substitutes and suggest viable alternatives
  • Execute catalog enhancements to reduce customer friction and improve fulfillment rates
  • Partner with the Data team to QA product enrichment initiatives
  • Source information from vendor sites with speed and accuracy
  • Identify optimization opportunities that improve customer savings or Order.co revenue
  • Implement impactful time-of-order optimizations and facilitate live quotes to vendor contacts

Qualifications

What We're Looking For

  • Detail-oriented executor with a knack for spotting inconsistencies in data
  • Strong written communication skills and follow-through
  • Comfort navigating e-commerce sites and vendor portals
  • 1+ year in data entry, merchandising, operations, or e-commerce preferred
  • Familiarity with Excel/Google Sheets and comfort learning new tools
  • New York based candidates strongly preferred

Additional Information

What You'll Receive

  • Competitive compensation and generous benefits
  • Flexible time off and remote work policies
  • Medical, dental, vision, and 401(k) with match
  • A fast-paced and collaborative team environment
  • The anticipated pay rate for this role is $28-31/hour. Actual compensation and title will be commensurate with experience, qualifications, knowledge, and skills.

Order.co is an equal-opportunity employer. Applicant's qualifications are considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other basis prohibited by law.

Top Skills

E-Commerce Platforms
Excel
Google Sheets

What the Team is Saying

Colleen
Grant
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The Company
HQ: New York, NY
109 Employees
Year Founded: 2016

What We Do

Our strength has always been our unique edge: transforming how businesses connect with vendors through our marketplace. We're not just improving workflows - we're redefining how procurement, operations, accounting, and payments come together to drive efficiency and innovation. Every step - requisition, approval, payment, and reconciliation - is curated and automated to make purchasing across all your vendors, locations and teams as easy as purchasing for your personal lives.

Founded in 2016 and headquartered in New York City, Order.co oversees nearly half a billion dollars in annualized spend across hundreds of customers like WeWork, SoulCycle, and Lume. Order.co has raised $70M+ in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been proudly named as a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn and Inc. Magazine.

Why Work With Us

With our core values as our North star, Order.co and its team work tirelessly to foster an inclusive, psychologically safe environment where team members are empowered to do their best work. We pride ourselves on solving hard problems in order, with humility, and most importantly, together.

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Order.co Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Team members at Order.co are empowered to make the best decision for themselves regarding where they work, whether from home, the office, or otherwise!

Typical time on-site: Flexible
HQNew York, NY

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