Cast Leader

Posted 20 Days Ago
Be an Early Applicant
Calgary, AB, CAN
In-Office
Entry level
Digital Media • News + Entertainment
The Role
Leads and coordinates cinema cast activities to exceed guest expectations, maintain a positive work environment, uphold standards and procedures, facilitate in-house training, and provide performance feedback to management. Requires cross-training across cinema offerings, strong leadership and guest-service skills, availability during critical business periods, and completion of a certification process.
Summary Generated by Built In

City:

Calgary

What you will do:

Cast Leader

Cineplex’s Cast Leaders are an integral part of the team who provide an exceptional experience to each and every guest. The Cast Leader’s primary responsibilities are to maintain a motivational and positive work environment while working alongside their peers to ensure all standards, policies and procedures are followed. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you!   

In this role, your responsibilities include (but are not limited to): 

  • Assist the management team in directing and coordinating Cast activities to consistently exceed Guest expectations
  • Facilitate all in-house training, be dedicated to consistent training efforts, and provide feedback to management about Cast performance

Qualifications: 

This role may be a perfect fit for you if:  

  • You have a minimum of 6 months tenure with no active discipline 
  • You are cross-trained in all building offerings: core concession, floor, RBOs, box office
  • You have demonstrated leadership skills and the ability to encourage others to perform at a high level
  • You consistently deliver the highest quality of guest service and have the ability to lead those behaviors in others
  • Cast Leaders must be available to work at times that are critical to the needs of the business

Interested applicants must complete a certification process designed to evaluate Cineplex job knowledge and presentation skills in order to be considered a Cast Leader.

Additional Information: 

As an employee, you’ll enjoy:

  • Tuition Assistance
  • Employee Assistance Program
  • Flexible Hours
  • Discounted Food and Beverages on Shift
  • Opportunities to Grow
  • & more!

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. 

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [email protected].

While we appreciate all interest, only those candidates selected for an interview will be contacted. 

Skills Required

  • Minimum six months of tenure with no active discipline
  • Cross-trained in all building offerings, including core concession, floor, RBOs, and box office
  • Demonstrated leadership skills and ability to motivate others
  • Consistently delivers high-quality guest service and can lead those behaviors in others
  • Availability to work during times critical to business needs
  • Completion of Cineplex's Cast Leader certification process
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The Company
HQ: Toronto
5,191 Employees

What We Do

Cineplex (TSX:CGX) is a top-tier Canadian brand that operates in the Film Entertainment and Content, Amusement and Leisure, and Media sectors. A leading entertainment and media company, Cineplex welcomes millions of guests annually through its circuit of theatres and location based entertainment venues across the country. In addition to being Canada’s largest and most innovative film exhibitor, Cineplex also operates successful businesses in digital commerce (CineplexStore.com), food service, alternative programming (Cineplex Events), cinema media (Cineplex Media) and digital place-based media (Cineplex Digital Media). Additionally, Cineplex operates Canada’s favourite destination for ‘Eats & Entertainment’ (The Rec Room) and entertainment complexes specially designed for teens and families (Playdium). Cineplex is a joint venture partner in SCENE, Canada’s largest entertainment loyalty program. Proudly recognized as having one of the country's Most Admired Corporate Cultures, Cineplex employs approximately 13,000 people in its offices across Canada and the United States. To learn more visit Cineplex.com or download the Cineplex App

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