The Role
Manage and supervise an international team of slot technicians on a cruise ship, ensure slot machine maintenance and troubleshooting, handle cash counting and payout calculations, enforce safety and HR policies, provide guest-facing customer service, and use computer software (Excel/Word) for operations and reporting.
Summary Generated by Built In
V.Ships Leisure is looking for Casino Slot Manager on behalf of Royal Caribbean.
Key Responsibilities
- Previous supervisory experience of slot technicians in a casino environment preferred.
- Formal training in the repair and trouble shooting of a variety of electrical, mechanical and/or electronic equipment.
- Previous slot technician work experience in live casinos preferred.
- Proven ability to read safety rules, instructions in the use and maintenance of tools and equipment, and methods and procedures in mechanical drawings.
- Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
- Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions. Ability to stand for an extended period of time.
- Ability to count paper and coin currency quickly and accurately.
- Ability to perform basic math functions with regard to monetary units and compute slot machine percentages.
- Ability to learn and utilize knowledge of policies and practices involved in the human resources function. Ability to supervise an international team of Slot Technicians in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or recommend termination of employment.
- Working knowledge of computers, internal access, and the ability to navigate within a variety software packages such as Excel. and Word.
- Completion of high school or basic education equivalency preferred.
About
V.Group provides a full range of ship management and marine support services to ship owners and operators around the globe, as well as the ability to blend those services together in unique combinations to meet specific customer needs. Guided by our values, we aim to deliver excellence in every area in which we operate, with safety being our number one priority.To help us achieve that, our group of companies and brands work interdependently, operating across different sectors, allowing us to become a comprehensive supplier of maritime and offshore services around the world.
Skills Required
- Supervisory experience of slot technicians in a casino environment
- Formal training in repair and troubleshooting of electrical, mechanical, and/or electronic equipment
- Previous slot technician work experience in live casinos
- Ability to read safety rules, maintenance instructions, and mechanical drawings
- Proven customer service skills and professional guest interaction
- Ability to communicate tactfully with guests, department heads, and shipboard employees
- Ability to stand for extended periods
- Ability to count paper and coin currency quickly and accurately
- Ability to perform basic math and compute slot machine percentages
- Knowledge of HR policies and ability to supervise, coach, counsel, and administer disciplinary processes
- Working knowledge of computers and software packages such as Excel and Word
- Completion of high school or basic education equivalency
V.Group Limited Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about V.Group Limited and has not been reviewed or approved by V.Group Limited.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings for seafarers include physical and mental-health resources, training, communications, catering, travel support, insurance, and digital services. Some offices also note perks such as free meals, hybrid work options, and company activities.
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Healthcare Strength — Physical and mental-health resources and insurance-related support are highlighted, particularly for crew wellbeing.
V.Group Limited Insights
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The Company
What We Do
V.Group is a leading global provider of ship management and marine services to the commercial shipping, cruise, energy, and defence industries.
