Who we are looking for
As a Casino Operations Coordinator, you will be responsible for managing the release, testing, and ongoing evaluation of casino games across various markets.
We are seeking a detail-oriented and proactive Casino Operations Coordinator to join our team. This role is essential to ensuring our casino platform delivers high-quality, compliant, and engaging gaming content to our players. You will be working closely with internal and external stakeholders to optimize game performance and adherence to regulatory standards.
This position offers a unique opportunity to gain valuable insights into casino operations, content management, and performance analysis while supporting key casino projects and initiatives.
Flexibility to work evenings, weekends, and public holidays is required to cover critical release and testing cycles.
The salary range for this position is $58,000 - $72,000 annually.
Preferred skills and experience
Ability to build strong working relationships with game providers through email, phone, and face-to-face contact.
Forward thinking with a passion for delivering the highest quality, ensuring the user experience is at the center.
Results-driven, self-starter with good communication and presentation skills.
Ability to work under pressure on multiple concurrent tasks and projects whilst maintaining excellent attention to detail.
Strong organizational and prioritization skills, with the ability to work independently without supervision.
Excellent oral and written English language skills.
Ability to be innovative, creative, and think laterally to understand and adapt to market and technology trends.
Main Responsibilities
Being the point of contact, driving improvements, coordinating games releases, and taking ownership of designated markets.
Contributing to the creation and suitability of the games roadmap.
Monitoring and reporting of financial performance.
Managing relationships with game providers.
Assisting with the delivery of projects, such as new provider integrations and regulatory market integrations.
Working with the Games Delivery team to ensure games are tested in Staging and Live environments, in line with agreed testing scripts.
Completing testing whilst providing a good user experience to customers.
Managing the team mailbox and actioning appropriate emails.
Proactively completing competitor and country analysis and presenting improvements on the designated regulatory markets.
Actively participating in analysis and implementation of new product features to continually improve bet365 offerings.
What the Team is Saying
What We Do
bet365, one of the world's leading online gambling companies, is a driving force in the development of enterprise and Internet technology.
Established by Denise Coates CBE in 2000, we have rapidly grown into a global operation employing over 7,000 people and deliver an unrivalled online experience to more than 90 million customers in 22 languages.
Initially, we began by offering online Sports betting but with forward thinking leadership we chose to focus our attention on In-Play betting.
The gamble paid off and enabled us to forge our market leading position. In-Play has been fundamental to our success and remains the cornerstone of a business which, in 2017/18, saw £52.6 billion taken in Sports wagers with up to 2 million markets on site at any one time. Our game changing In-Play betting product and comprehensive sports Live Streaming service covering 750,000 events a year are complemented by our offerings in Casino, Poker, Games, and Bingo.
Innovation continues to be our lifeblood and we pride ourselves on the standards of customer service we deliver. Driven by a shared vision to be the best in our industry, a technology team in excess of 1,300 people work in house to provide the technological advances that enable us to maintain our leadership position.
Giving our teams the freedom to innovate is essential to our success. Our award winning business has worked hard to cultivate a culture of creativity where good ideas and a techno entrepreneurial attitude are encouraged and rewarded.
Today we continue to push technological boundaries and break new ground in software innovation.
Why Work With Us
Our employees have worked hard to achieve our industry status and we encourage them to continue to grow with us. We offer career paths in Technology, Trading, Operations and Media and focus on providing staff with the tools, skills and support they need to succeed. Together we can continue to improve our products and services.
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