Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.
In the role of Casino Operations Associate, you will be an integral part of our talented Casino Team, dedicated to delivering players a world-class casino experience. This role collaborates closely with the Casino Promotions, Casino Engineering, and Player Support teams to ensure seamless casino operations and an engaging user experience.
What You'll Do:
- Plan and execute on RSI’s game roadmap and casino lobby strategy.
- Coordinate with the game release team to facilitate new content releases, ensuring all regulatory and QA approvals are secured before launch.
- Evaluate and execute on the ordering of the casino lobby based on game performance metrics, and management guidelines to present the most relevant casino games to players.
- Evaluate the casino user experience through your continued site interaction and provide feedback to product for future developments.
- Work with the Casino Promotions Team to create and position casino lobby categories and highlight on-going promotions and CRM.
- Perform competitive analysis to ensure RSI’s content, exclusive, and product offering is market leading.
- Manage requests for the creative team to ensure new game content is available for launch and promotion.
- Adjust game lobby icons using Photoshop or other image editing software as needed to ensure high quality casino lobby assets as utilized.
- Provide customers with an industry-leading experience.
- As this position will be required to ensure casino content is always, open availability and a flexible schedule is required.
- Other duties as necessary and/or assigned.
What You'll Bring:
- 2+ years of experience in online gaming or relevant casino experience
- You have experience with casino operational and management tools
- Must be able to stand or sit and operate computers for extended periods of time
- You must be passionate about casino games
- You are self-motivated and very reliable
- You are a team player
- You can multi-task and work well under pressure
Compliance:
In this position, you may be required to obtain and maintain a license with one or more gaming regulatory agencies. It is a requirement of this position that you meet the relevant eligibility requirements, and you are eligible to obtain and hold such license at all times of your employment, whether you apply or not. #LI-REMOTE
Location Eligibility (for nationwide roles): Open to candidates across the U.S.
Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting.
Benefits:
- Discretionary annual company bonus (Eligibility Varies by Role)
- 401(k) plan with 100% company match on the first 4%
- Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
- Paid Time Off (Eligibility Varies by Role)
- Employee Assistance Program (EAP)
- Comprehensive compensation
- Work-life balance initiatives
- Autonomy – we embrace personal freedom and responsibility
- Creativity – we are open to new ideas of how we can be better
- Growth – we want you to develop personally as well as professionally
- Top-notch professionals who are passionate about what they do
- People-oriented environment and supportive atmosphere
As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.
Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.
Be at the forefront of this ground-breaking industry! Apply now!
Rush Street Interactive uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions - final decisions are made exclusively by our recruiting and hiring teams.
Skills Required
- 2+ years of experience in online gaming or relevant casino experience
- Experience with casino operational and management tools
- Passion for casino games
- Ability to operate computers for extended periods
- Self-motivated and reliable
- Team player who can multi-task
Rush Street Interactive Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Rush Street Interactive and has not been reviewed or approved by Rush Street Interactive.
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Leave & Time Off Breadth — Policies include generous paid time off, paid holidays and sick days, bereavement leave, and in some contexts an unlimited vacation policy. Flexible working hours and a remote-first setup help make time off practically usable.
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Healthcare Strength — Offerings include comprehensive medical, dental, and vision coverage alongside disability insurance and FSA/HSA options. An Employee Assistance Program is also included.
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Retirement Support — A 401(k) plan with a 100% company match on the first 4% of pay is consistently highlighted. This provides clear employer-backed support for long-term savings.
Rush Street Interactive Insights
What We Do
Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. RSI was named the 2022 EGR North America Awards Operator of the Year, Customer Service Operator of the Year, and Social Gaming Operator of the Year. RSI is committed to industry-leading responsible gaming practices and seeks to provide its customers with the resources and services they need to play responsibly. For more information, visit www.rushstreetinteractive.com.
Why Work With Us
RSI is fueled by the people who drive our business day-in and day-out. We're dedicated to treating everyone with respect and trust. We embrace personal freedom and responsibility. We trust our team to make tough decisions - and we empower them to get stuff done. Most importantly, we like having fun along the way.
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