Casino CRM Manager

Posted 15 Days Ago
Be an Early Applicant
27 Locations
Remote
Junior
Agency • Gaming • HR Tech • Professional Services
The Role
Plan and execute multi-channel CRM promotion campaigns for casino and sports players; analyze campaign performance using key iGaming KPIs; customize communications across email, SMS, push, popup; coordinate content and design; prioritize operational tasks to meet deadlines.
Summary Generated by Built In
Our client, a fast-scaling international marketing company, is a major player in the iGaming industry, with a dedicated focus on expanding operations across Asia. From deep market research and business strategy to performance-driven digital campaigns and bold creatives, the team manages the entire marketing lifecycle to help clients stay ahead in one of the world's most competitive industries.Perfect for those who aim to:
  • Plan and execute impactful promotion campaigns;

  • Conduct detailed campaign analysis, focusing on key metrics to understand campaign success and improvements;

  • Customize campaigns, working with a range of communication channels (Email/SMS/Popup/WebPush);

  • Collaborate closely with wider teams, focusing on ordering content and design materials.

Experience you’ll need to bring:
  • At least 2 years of experience in a CRM/Retention or marketing manager position with an understanding of the full user flow;

  • Experience with different communication channels (email/SMS/push/popup);

  • A great knowledge of casino and sports players;

  • A good knowledge of industry specifics (user behavior, mechanics, bonuses, game types) and key KPIs (GGR, NGR, Turnover, ATPU, etc.);

  • Ability to prioritize and organize operational tasks efficiently according to set deadlines;

  • Knowledge of HTML and Jira would be a plus.

It's a perfect match if you have those personal features:
  • High attention to detail;

  • Ability to thrive in a fast-paced environment;

  • Strong analytical and decision-making abilities;

  • A passion for understanding and meeting customer and business needs.

Our clients offer competitive benefits to support your professional and personal growth, including:
  • Health & Wellness Focus;

  • Global Medical Coverage;

  • Growth Opportunities;

  • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

  • Performance-Driven Rewards;

  • Dynamic Work Environment.

Apply, and let your growth journey begin.

Skills Required

  • At least 2 years of experience in a CRM/Retention or marketing manager position with understanding of full user flow
  • Experience with communication channels: email, SMS, push, popup, WebPush
  • Strong knowledge of casino and sports players
  • Knowledge of industry specifics: user behavior, mechanics, bonuses, game types and KPIs (GGR, NGR, Turnover, ATPU)
  • Ability to prioritize and organize operational tasks to meet deadlines
  • High attention to detail
  • Ability to thrive in a fast-paced environment
  • Strong analytical and decision-making abilities
  • Passion for understanding and meeting customer and business needs
  • Knowledge of HTML
  • Familiarity with Jira
Am I A Good Fit?
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The Company
19 Employees

What We Do

Growe Talents is a recruitment agency specializing in the iGaming industry, dedicated to connecting talented professionals with career opportunities that fuel ambition and growth.

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