Casino Clean Team (Harrah's Metropolis, Illinois)

JOB TITLE:

EVS Porter

POSITION CODE:

005150

GRADE:

DEPARTMENT:

EVS

REPORTS TO:

Casino Operations Supervisor

PAY TYPE:

MINIMUN AGE:

BENEFITS:

$15 Hourly

19 yrs

Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. 

• Our Mission: “Create the Extraordinary”
• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. 

JOB SUMMARY-  Responsible for the efficient and orderly cleaning and servicing of all assigned public areas and restrooms prescribed by the EVS Supervisor.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Maintain a high level of quality and appearance in all areas of responsibility including EVS storage areas and equipment.

• Demonstrate a working knowledge in the safe and correct use of all daily cleaning chemicals and proper operation of equipment as measured by routine inspection and by semi-annual testing by a supervisor.

• Demonstrate proper attendance according to company standards.

• Treat others with courtesy and respect.

• Adjust and is flexible to meet changing work needs and demands.

• Works cooperatively with own and other teams to achieve common goals.

• Exhibits cooperative attitude while working on all job tasks, willingly assisting others.

• Demonstrates proper dress code, which includes proper display of the employee I.D. badge.

• Demonstrates proper use of safety practices in all procedures.

• Immediately report unsafe incidents or unsafe conditions when they occur to the supervisor.

• Demonstrate proper use of PPE (glasses, gloves, belts).

• Must assist patrons in answering questions and directing them to areas of safety during emergencies as directed by management, security, or marine crew members.

• Must attend OSHA and related safety training.

• Return equipment to proper location, in proper working condition, properly emptied of solutions, cleaned and ready for next use.

• Perform daily duties including vacuum carpeted areas, dust furniture and equipment, polish furniture and bright equipment and sweep and mop tile, brick and concrete areas.

• Demonstrate proper equipment usage according to department standards.

• Demonstrate proper use of chemicals and MSDS sheets.

• Perform laundry/linen receipt and distribution duties.

• Clean and maintain assigned areas of floor, rest rooms, and other areas as instructed by supervisory staff.  Must be able to use vacuum cleaners, mops, brooms, sweepers, dusters, etc.

• Keep restroom and supply areas fully stocked. Identify expectations of internal/external customers and work to exceed them.

• Customer concerns in the employee’s area of responsibility are handled immediately and reported to the supervisor for follow-up.

• Assure exceptional customer service to all patrons by communicating in a pleasant, friendly and professional manner always.

• Must adhere to all company/departmental policies and procedures.  Must be aware and adhere to internal control rules.

WHAT YOU WILL NEED

• Proficient in English verbal and written
• Proficient with iOS devices
• Flexible to work various shifts, weekends, and holidays
• High school diploma or GED equivalent preferred.

ADDITIONAL REQUIREMENTS

PHYSICAL - Must be able to:

Work within restricted area of Soft Count room with reasonable accommodation.

• Bend, stand or stoop for long periods of time.

• Communicate verbally and professionally.

• See.

• Must be able to hear.  Can be augmented with a hearing aid.

• Tolerate noisy and/or dimly lit environment.

• Must be able to lift a minimum of twenty pounds (20 lbs.).

• Must have manual dexterity.

• Climb stairs repeatedly.

• Push/pull drop carts and drop boxes.

• Repetitive motion, i.e. bending, pulling, opening boxes for drop and count process.

MENTAL - Must be able to:

• Work accurately with basic math skills

• Write to complete daily reports.

• Understand and comply with Policies and Procedures, Job Descriptions, daily memorandum and other written and verbal instructions.

• Read and understand in order to communicate with patrons and co-workers.

• Must be able to work under stressful conditions.

GAMING

Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

FLSA STATUS: Non-Exempt

LEGAL EMPLOYER: MIL

MULTI-PROPERTY: NO

BONUS PLAN:NO

LICENSE(S):Illinois Gaming Level 3

EEO CODE: