Position: Casino Cage Supervisor
Department: Casino
Primary Responsibilities:
•Supervises activities of Cage Operations Must adhere to the Greenbrier
Resort’s policies and procedures.
•Ensures compliance with all regulatory
requirements of Cage Operations.
•Knowledge of policies and procedures of
Cage Operations and ensures that they are adhered to at all times.
•Manages
inventories of currency, coin, gaming chips, plaques, slot tokens and all forms
and records relating to Cage Operations.
•Train, appraise and supervise all
Cage Operations personnel. Promotes positive public/employee relations at all
times.
Secondary
Responsibilities:
•Perform all other related and compatible duties
as assigned.
•Acts as a role model for all employees and is a leader in
providing 5 star service.
•Maintains a clean, safe hazard-free work
environment within area of responsibility.
Normal Working Hours:
•Nights
8pm-4am
In order to be successful in
this position, the ideal candidate must meet the following
criteria:
Past Work Experience Requirements:
•Preferred one (1) to three (3) years of casino cage or banking experience
•Minimum of two (2) years cash handling experience
•Minimum of one (1) to
three (3) years supervisory experience
*Minimum cash drawer handling of
$2500
*Cash drawer reconciliation experience required.
Educational Requirements:
•High
School Diploma or G.E.D. preferred
Communication Skills
Requirements:
•Must possess verbal, written communication and
interpersonal skills
Technical Requirements:
•Must
maintain a State Casino Key Employee license;
•Ability to add, subtract,
multiply and divide by fractions, whole numbers and decimals;
•Ability to
calculate interest, commission and percentages.
Location of
Work
Indoors
Heated
Below Ground
Work
Postures: Continuous(up to 8 hrs. in an 8 hr. shift), Frequent (up to
5.5 hrs. in 8 hr. shift),Infrequent (up to 3 hrs. in an 8 hr. shift), Rarely (up
to .5 hr in 8 hr. shift)
Standing- Continuous
Sitting-
Infrequent
Walking- Infrequent
Climbing- Rarely
Bending/Stooping-
Infrequent
Overhead Reaching- Rarely
Arm/Hand Movement- Continuous
Hand/Eye Coordination- Continuous
Other (Define)
Lifting Requirements: Continuous (up
to 8 hrs. in an 8 hr. shift),Frequent (up to 5.5 hrs. in 8 hr.
shift),Infrequent(up to 3 hrs. in an 8 hr. shift),Rarely (up to .5 hr in 8 hr.
shift)
Horizontal Lift: Frequent, 21-30 lbs.
Overhead Lift: Rarely,
21-30 lbs.
Floor to Waist Lift: Infrequent, 21-30 lbs.
Grasping:
Frequent, 21-30 lbs.
Push/Pull: Rarely, 21-30 lbs.
Carrying: Rarely,
21-30 lbs.
Other (Define)
Required Supervision:
•Casino Cage Manager
Other Requirements:
•Consistent
demonstration of The Greenbrier Values
•Ability to work in a busy and hectic
environment.
The selected candidate must be able
to uphold the Greenbrier’s Vision as well as demonstrate the 12 Greenbrier
values of safety, honesty, excellence, respect, empowerment, pride, teamwork,
loyalty, commitment, cleanliness, responsibility and
fairness.
*Requirements are subject to change
Skills Required
- Minimum two years of cash-handling experience
- One to three years of supervisory experience
- Cash drawer reconciliation experience
- Ability to handle a minimum cash drawer of $2,500
- State Casino Key Employee license
- Verbal, written communication, and interpersonal skills
- Ability to perform arithmetic calculations involving fractions, whole numbers, decimals, interest, commissions, and percentages
- High school diploma or GED
- One to three years of casino cage or banking experience
- Ability to work in a busy and hectic environment
What We Do
The Greenbrier is a historic luxury resort in West Virginia’s Allegheny Mountains, welcoming guests since 1778. It offers guest rooms, suites, estate homes and cottages, alongside championship golf, restaurants, a spa, casino and more than 50 signature experiences. Its broad resort offerings combine upscale lodging, recreation, dining and wellness, with a service tradition it describes as a legacy of hospitality.
