Cashiering Operations Supervisor

Posted Yesterday
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Uncasville, CT, USA
In-Office
Junior
Gaming
The Role
Supervise Bankers and Front Window Cashiers, assist the Cashiering Operations Shift Manager with daily operations, training, and counseling. Ensure regulatory and accounting control compliance, handle customer and employee issues, cover the shift manager when absent, and perform varied department tasks. Requires casino currency experience and system knowledge.
Summary Generated by Built In

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES   

IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE

Position Summary:

This position is responsible for supervising the Bankers and Front Window Cashiers.

Primary Duties and Responsibilities: includes but not limited to:

  • Assists the Cashiering Operations Shift Manager with daily operations including supervising, training and counseling of employees
  • Ensures compliance with casino regulatory rules and regulations as well as casino internal and accounting controls in order to safeguard the company's assets
  • Handles customer service and employee related problems professionally

Secondary Duties and Responsibilities:

  • Assumes Cashiering Operations Shift Manager’s responsibilities, in their absence
  • Works a variety of jobs in the department, as needed

Minimum Education and Qualifications:

  • High School Diploma or equivalent
  • Two years of casino currency handling experience

CompetenciesIncumbent will master the following competencies while in this position:

  • Good written and verbal communication skills
  • Good organizational and multi-tasking skills and the ability to delegate tasks
  • Knowledge of the Front Windows and Banks
  • Knowledge of casinos computer management system

Training Requirements:

  • Must attend all appropriate Human Resources Supervisor Training classes
  • Knowledge of Outlook, ACSC, NRT/Certegy and ERP computer systems
  • Knowledge of the casino computer management system

Physical Demands and Work Environment:

  • Must be able to work in a smoking environment
  • Must be able to lift up to 25 lbs.
  • Must be able to stand for extended  periods of time
  • Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.  Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

.

Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

Skills Required

  • High School Diploma or equivalent
  • Two years of casino currency handling experience
  • Knowledge of the Front Windows and Banks
  • Knowledge of casino computer management system
  • Knowledge of Outlook, ACSC, NRT/Certegy and ERP computer systems
  • Good written and verbal communication skills
  • Good organizational and multi-tasking skills and ability to delegate tasks
  • Must attend all appropriate Human Resources Supervisor Training classes
  • Must be able to work in a smoking environment
  • Must be able to lift up to 25 lbs.
  • Must be able to stand for extended periods of time
  • Must be able to work various shifts and flexible hours
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The Company
HQ: Uncasville, CT
3,092 Employees

What We Do

Mohegan is the owner, developer and manager of premier entertainment resorts in the United States, Canada, and Northern Asia. Mohegan’s U.S. operations include resorts in Connecticut, Washington, Pennsylvania, New Jersey, and Nevada; Canadian operations are based in Niagara Falls; and Mohegan Inspire is located in Incheon, South Korea. The brand’s iGaming division, Mohegan Digital, provides cutting-edge online gaming solutions to Mohegan’s loyal fan base and meets the digital needs of customers on a global scale. Mohegan is owner and operator of Connecticut Sun, a professional basketball team in the WNBA. For more information on Mohegan and its properties, please visit www.mohegangaming.com.

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