We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Acquire BPO is an award-winning business process outsourcing provider, supporting some of the world’s largest brands with contact center and back-office services across offshore, nearshore, and onshore locations. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.
Why Join the A-Team?Come for a career, stay for the fun!
- HMO coverage for you and your family
- Work flexibly with our hybrid working environment
- Yearly Kick-Off Parties with major giveaways (like the car in 2023)
- Get recognized through our ‘Value Awards’
- Grow your career – yes, we love to promote internally
- 900 promotions given each year
- 2,700+ leadership training courses
As a Cast Controller, you will play a critical role in managing day-to-day cash operations, including deposit audits, reconciliation of revenue bank accounts, and variance investigations. Your responsibilities will include:
- Bank Reconciliation – Reconcile daily transactions from 100+ practices, including cash, credit card payments, HICAPS, Medicare/Veteran Affairs bulk bill, and direct deposits.
- Variance Investigation – Identify and resolve discrepancies by working closely with banking partners, practices, and internal stakeholders.
- System Maintenance – Update Reconart rules for new practices or process changes to enhance reconciliation efficiency.
- Debt Collection & Reporting – Record unidentified receipts, reconcile debtors, and chase outstanding balances while ensuring credit control.
- Customer Service – Respond to internal and external inquiries related to banking, refunds, and direct deposits in a timely manner.
- 3–4 years of experience in revenue reconciliation, cash handling, or finance-related roles.
- Tertiary qualification in Finance, Commerce, or a related field.
- Experience in Retail or Medical industry (preferred).
- Familiarity with NetSuite and Reconart (or similar reconciliation tools) is a plus.
- Strong problem-solving skills and attention to detail.
- Ability to communicate efficiently and work collaboratively across teams.
Collaboration: Brilliant jerks can be brilliant elsewhere.
Impact: Do, get it done, create impact.
Passion: Be positive, bring passion and energy.
Transparency: A transparent team can help each other.
Join the A-Team and experience the A-Life!
Join the A-Team and experience the A-Life!
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What We Do
Acquire BPO is an award-winning global outsourcer with over 19 years of experience and more than 9,500 full-time employees across Australia, the Dominican Republic, the Philippines, and the United States. We provide Customer Experience and Back Office outsourcing services from offshore, nearshore, and onshore locations. Our commitment to Safety, Flexibility, and Innovation makes us the partner of choice for businesses leveraging top global BPO and AI resources with confidence.
We take an agnostic approach to vendors and solutions, ensuring the best-suited technology for each scenario.
Our distinctive edge lies in our unparalleled commitment to fostering trust and cultivating long-term partnerships through direct engagement from our executives and owners. Our delivery centres meet international standards with carrier-grade infrastructure and globally redundant paths.
We are globally PCI-DSS v4.0 certified and strictly adhere to ISO/ISMS, SOC 1 & 2, HIPAA compliance standards, and international data privacy regulations. Our Australia- and US-based Client Relationship Managers (CRMs) and PRINCE2-certified Project Managers ensure risk-free transition and key client focus.
Our Automation & Intelligence team offers end-to-end automation solutions, leveraging the latest technologies. We deliver tailored solutions for unique challenges, ensuring optimal outcomes and sustained growth.
We maintain transparent partnerships based on trust and open communication, fostering strong, long-term client relationships and ensuring continuous improvement and innovation.
As a values-driven organisation, we attract great talent and invest in training, free family health cover, community assistance, team-building, and strong engagement activities.
Visit www.acquirebpo.com for more information
