Cash Applications Specialist

Are you ready to combine your passion for an active lifestyle with a meaningful and multifaceted career in the cycling industry? At Specialized, our teammates are encouraged to explore roles in a variety of functions throughout their careers. We value curiosity, a desire to try new things, and an eagerness to learn about all aspects of the business. No matter where you begin with the company, you get to decide where you want to go whether it’s marketing, finance, product development, sales, or an international assignment. Join us in making the world a better place through the power of bicycles and build your dream career at the same time!

Are you a go-getter with a proven track record in customer service and the credit field? Do you have amazing communication skills and the ability to follow up until results are achieved? Are you organized and detail-oriented? If you answer yes to these questions, then we want to talk with you!

HOW YOU’LL MAKE A DIFFERENCE

• Manage the cash applications process taking payments received by various avenues and applying it timely and accurately to customer accounts.
• Accept payments by credit card or other methods as needed.
• Reconcile any discrepancies in the monies received and the customer accounts.  Work with the Retail Finance team, market developers, retailers and/or riders as needed.
• Work with the Finance team to address any issues that arise during the month end process or other times throughout the month.
• Provide daily, weekly and monthly reporting on the cash applications process.
• Periodically run invoices and statements for retailers or other customers.
• Provide support for Retail Finance during the month end close process.
• Assist in opening of new doors for businesses including requesting and analyzing financial statements, recommending credit limits and follow up on collecting receivables in a timely way.
• Transmitting new application and retailer agreements for electronic signature.
• Refund process and adjustments.
• Manage checklist for credit line increases.
• Reconciling payment receipts.
• Assist with development of department process and procedures.
• Customer updates and entering new accounts into Oracle.
• Generate manual credit memo, debit memos, and invoices.
• Flash reporting.
• Various other duties as needed from time to time.

WHAT YOU NEED TO WIN

• 2+ years of experience in the collections and/or credit field.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Strong customer support background and meticulous attention to details.
• Must be able to interact effectively and cooperatively.
• Proven follow up; not afraid to ask customers for money.
• Analyzing financial statements.
• Excellent written and verbal skills.
• Strong Excel and Word experience is a must. Oracle experience is preferred.
• This role is on site at our headquarters in Morgan Hill, CA
• Compensation: $22.00/hr - $35.00/hr

BENEFITS 

As a full-time, regular teammate, you are eligible for the following benefits, beginning the first of the month following your start date. 

Benefits include: 

• Competitive pay with annual performance-based reviews for continued growth and recognition 

• Comprehensive healthcare plan options, including PPO, EPO, HDHP, and HMO (acupuncture and physical therapy included) 

• Health Savings Account (HSA) with employer HSA contributions when enrolled in the High-Deductible Healthcare Plan (HDHP)   

• Dental and Vision plans 

• 401(k) Company Matching up to $5,000 annually with immediate 100% vesting and administrative fees paid for by the company 

• Annual Profit Sharing: Share in the rewards of our collective success through our profit sharing program, with contributions made directly to 401(k) accounts. 

• Company-paid Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance 

• Employee Assistance Program that provides access to individualized mental well-being care 

• Generous Vacation, Sick, Paid Holidays, and Volunteer Time Off 

• 14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non-birthing parents, plus a Specialized bike for your new baby 

• Up to $9,000 annually in Career Development & Degree Assistance 

• Up to $250 annually in Fitness & Wellness Reimbursement 

• Industry Pro-Deal Discounts and Perks 

For additional information on benefits and perks, please visit: https://benefits.specialized.com. 

Here at Specialized we believe that bikes have the power to change lives for the better. We are a culture of barrier-breakers, but we need your unique ideas and backgrounds to help us push boundaries and change the world. We are always looking for creative, innovative, and passionate people who can contribute to our mission of getting people outside. Regardless of your qualifications, if you think this could be you and you're ready to make a difference, please apply! We hope that you will reach out and show us how you can make an impact here.

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