Cash Application Specialist

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview 

Mitratech is seeking a highly motivated individual with a positive attitude, a strong dedication to hard work, and the ability to drive continuous improvement within cash application processes. The Cash Application Specialist will be responsible for accurately processing and posting incoming payments to customer accounts, assist with chargebacks and disputes and virtual payments, and assist with collections. This role plays a critical part in the accounts receivable process, ensuring timely and correct application of funds to maintain healthy cash flow and financial records. 

Essential Duties & Responsibilities: 

• Process and post customer payments (checks, ACH, wire transfers, credit cards, Autopay).  

• Match payments to invoices and resolve discrepancies or unapplied cash.  

• Maintain accurate records of cash receipts and account adjustments.  

• Collaborate with collections, sales, and customer service teams to resolve payment issues.  

• Perform daily reconciliations and prepare reports on cash application activities.  

• Investigate and resolve short payments, misapplied funds, and deductions. 

• Assist with collections, chargebacks & disputes, and posting of virtual payments as needed. 

• Work collaboratively and build strong relationships across the organization with Sales, Sales Operations, Revenue, Professional Services, and Customer Success teams. 

Requirements & Skills: 

• 2–3+ years of experience in cash application or accounts receivable.  

• Salesforce and NetSuite experience preferred. 

• Strong attention to detail and analytical skills. 

• Excellent customer service orientation and interpersonal skills. 

• High proficiency or fluency in English (written and verbal). 

• Superior critical thinking, analytical, and problem-solving skills. 

• Familiarity with banking procedures and online payment systems. 

• Excellent communication and problem-solving abilities. 
• Experience with Microsoft Excel is required, with a preference for proficiency in VLOOKUP, pivot tables, and basic formulas. 

Education: 

• Bachelor’s Degree in Finance, Accounting, or a business-related discipline preferred. 

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.