Our Company
BrightSpring Health Services
Overview
Responsible for the management of payment applications to customer accounts and invoices.
Responsibilities
- Ensures all batches/checks, denials, and adjustments are keyed and posted within 2 business days of receipt
- Meets productivity standards for keyed payments and denials based on scale of assigned payer
- Achieves 95% or greater accuracy rate on transactions keyed based on quarterly audit
- Ensures each completed batch cover sheet total balances to the postings in EMR and Vendor account with minimal variance
- Ensures the batch cover sheet also balances to the Daily Batch Check-In spreadsheet
- Clears/applies unapplied cash/ACH - No Patient transaction within 60 days of initial posting by working with the AR Teams and Payer contacts to follow up in EOBs/Payment Remittances
- Through daily work activities identifies trends or patterns, either system or process driven, that can be corrected to show improvement
- Engages in team activities as evidenced by participation, mentoring, and training with co-workers
Qualifications
- High School Diploma
- Level I requirement: one year work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry
- Level II requirement: one year of work-related experience and one year of exact job experience
- At least two years' experience in a Medicare certified Home Health/Hospice environment that routinely bills insurance
- Strong ability to work with numbers and balance dollar figures
- Analytical and problem-solving skills with attention to detail
- Strong verbal and written communication
- Excellent customer service skills
- Proficient computer skills and knowledge of Microsoft Office
- Ability to prioritize and manage multiple tasks
- Ability to learn new technologies
- Possess the technical aptitude required to understand flow of data through systems as well as system interactions
About our Line of Business
BrightSpring Health Services is a leading provider of complementary home and community-based pharmacy and health services for complex populations in need of chronic and/or specialized care. Through the company's pharmacy and provider services to seniors and specialty (including behavioral) populations, we provide comprehensive care and clinical services in 50 states to over 360,000 customers, clients and patients daily. The company's services foster greater patient and family satisfaction, improve outcomes and reduce health care system costs, and are supported by industry-leading quality outcomes. For more information, visit www.brightspringhealth.com. Follow us on Facebook, Twitter and LinkedIn.
Salary Range
USD $14.00 - $15.00 / Hour
What We Do
BrightSpring is the parent company of a family of services and brands that provides clinical, nonclinical, pharmacy and ancillary care services for people of all ages, health and skill levels across home and community settings.
The company is a leading provider of diversified home and community-based health and pharmacy services to medically complex and high-need populations. Its primary businesses include: behavioral health (including autism services), home health care (including personal care, home health, and hospice), neuro therapy, and job placement and vocational training, supported by pharmacy and telecare ancillary technologies and services. These businesses employ over 37,000 dedicated full-time equivalent team members in 50 states and provide services for over 350,000 people every day.
BrightSpring is focused on providing quality outcomes and solutions through best-in-class services and investments in people, process and technology innovation, including the development of its Connected Home model of care. Founded and headquartered in Louisville, Kentucky, the company has been making a difference in communities since 1974 – helping people live their best life.
