The Cash Allocation Administrator will be responsible for ensuring that all incoming payments are accurately and promptly allocated within the company’s finance systems. This role has a particular focus on online activities, including e-commerce platforms, marketplaces, and digital payment providers, ensuring seamless reconciliation between sales, bank receipts, and customer accounts. The successful candidate will play a key role in maintaining accurate ledgers, supporting cash flow visibility, and strengthening relationships with both internal stakeholders and external customers.
Key Responsibilities:
- Accurately allocate incoming payments (bank transfers, credit cards, PayPal, marketplace disbursements, etc.) against customer accounts and invoices in the accounting system.
- Monitor and reconcile transactions from distributors with specific focus on online marketplaces (e.g., Amazon, etc.) and ensure correct posting of sales receipts and fees.
- Investigate and resolve unidentified, missing, or misallocated payments promptly.
- Perform daily and monthly bank reconciliations, ensuring completeness and accuracy of financial records.
- Work closely with the Credit Control, Sales, and E-commerce teams to resolve discrepancies between marketplace reports and company ledgers.
- Liaise with marketplaces and payment providers to address allocation or transaction issues.
- Prepare regular reporting on cash allocation status, unallocated cash, and reconciliation variances.
- Support process improvements and automation initiatives to increase efficiency in handling online transactions.
- Assist with audit requirements and ensure compliance with financial policies and controls.
Skills & Experience Required:
- Previous experience in cash allocation, accounts receivable, or a similar finance role.
- Strong knowledge of reconciliations and double-entry accounting principles.
- Familiarity with online marketplaces and payment platforms (Amazon, PayPal, Stripe, etc.) is highly desirable.
- Good Excel skills and experience with ERP/accounting software (SAP, Oracle, NetSuite, or similar).
- High level of accuracy and attention to detail.
- Strong problem-solving skills and ability to investigate discrepancies.
- Excellent communication skills, with the ability to collaborate across teams and external partners.
- Ability to prioritise tasks and meet deadlines in a fast-paced environment.
Personal Attributes:
- Proactive and self-motivated, with a continuous improvement mindset.
- Team-oriented but able to work independently.
- Commercially aware, with an understanding of the importance of accurate cash flow management.
- Comfortable working in a business that operates heavily online and embraces digital solutions.
Top Skills
What We Do
Believing that life is more fulfilled through experiences than physical goods, Smartbox Group invented the concept of experience gifts, to offer unforgettable memories. In a world where people are more than ever looking for time for themselves, and are seeking meaningful relationships, offering someone the possibility to experience something rather than offering a material gift is the most valuable and thoughtful way to tell your loved ones you love them. At Smartbox Group, all our energy and creativity are focused on the idea of providing the most beautiful gift to offer and to receive 🎁
With nearly 15,000 different products in various leisure themes : Stays, Wellness, Adventure, Gastronomy… we allow people to enrich their lives with moments of sharing, moments of emotions and unforgettable memories, by living experiences or by offering them.
Living more than owning, sharing more than having is more than ever a fundamental trend in our society and that is exactly what we offer at Smartbox Group.
Present in 11 countries, with 7 million experience gifts sold per year for an annual business volume of nearly 500 million euros, Smartbox Group employs 1,100 people in Europe and more than 41,000 European partners trust us (hotels, restaurants, wellness centres, oudoor activities…).
Do you also want to inspire people to experience life ? Join the pioneer & European leader of experience gifts!
