Case Planner

HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. 

The Case Planner will carry caseloads of 12 families and provide individual and family counseling to at-risk families. Case Planners will assess and evaluate and monitor safety and risk, will make home visits, conduct intake assessments, provide case management, participate in family team conferences, ensure data is entered into Promis and Connections; prepare progress notes, FASP’s and Closing Plan Amendments in a timely fashion; maintain compliance with agency protocols and contract mandates.
Salary: $53,000 per year (commensurate with experience, degree, and language skills.)
Work Schedule: Schedule Varies; Two late nights required 12pm-8pm
FLSA Status: Non Exempt                            
Work location address(s): 23-16 30th Ave, Second Floor, Astoria NY, 11102 (Must be available to work on site)
**Bilingual (Mandarin and/or Spanish)

Major Functions/Accountabilities:

• Maintain a caseload of 12 Families.
• Conduct weekly family and individual sessions to address the service outcomes identified in the service plan. Maintain a minimum of two-three contacts per month with each child under 18 years of age and assess each child for safety and risk.
• Complete Assessments in a timely manner by the expected due date depending on the case stage. This includes Family Assessment Service Plans(FASP’s); Psychosocial Assessments and Plan Amendments.
• Complete Progress Notes within 24 hours of contact.
• Develop service plans in partnership with families.
• Ensure timely engagement and planning with families from intake through case closure to improve outcomes for children.
• Prepare an agenda and attend weekly supervision to discuss at least 3 cases per week. In addition, be prepared to discuss updates regarding any high-risk cases during weekly supervision.
• Collect report cards and attendance data from the school for each school-age child under 18.
• Collect medical data regarding preventive health care and immunizations on all children.
• Refer families and children to appropriate community services if needed or at the time of closing.
• Attend In-service agency and ACS training as required.
• Attend meetings and conferences at other agencies or ACS on behalf of clients as assigned and as appropriate.
• Attend and Schedule Family Team Conferences according to ACS protocol/time intervals.
• Attend community events, forums, and coalitions to increase program visibility and knowledge of community resources to benefit children and families as directed by program management.
• Keep supervisor informed of any high-risk case situations/concerns on a timely basis.

Qualifications:

• Bachelor's Degree in Human Services and/or related field.
• 2 years' experience working with families and children; knowledge of NYC Child Welfare Prevention, Connections, and Promis a plus; computer literate.
• Excellent communication skills with the ability to develop and convey thoughts clearly, logically, and concisely both orally and in writing, using appropriate grammar and command of the English language.
• Strong organizational skills, with the ability to be detail-oriented and prioritize tasks.
• Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities.
• Must be able to work on a timetable, meet deadlines, follow instructions and accept directions on given assignments.
• Ability to maintain social, ethical, and organizational standards in job-related activities, in work, and in the community. This includes providing a 30-day notice when resigning from the position.
• Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job. 

Benefits Offered: Excellent benefits, including health insurance plan, dental, vision, and life insurance plan, flexible spending account, 403b, vacation, sick, holiday pay, and TransitChek.