Case Officer - SENDIASS

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, LE3 8RA

Salary: £36,621 - £40,458 Per annum  (pro rata for part-time)

Working Hours: 37 hours

Contract Type: Fixed term or secondment for 12 months

Closing Date: 12th October 2026

Interview Date(s): TBC

Are you passionate about championing the rights of children and young people with Special Educational Needs and Disabilities (SEND)? Do you want a rewarding role where your expertise can make a real difference every day?

We are looking for an enthusiastic and dedicated SENDIASS Officer to join our specialist team on a 12-month maternity cover contract.

About the Role

In this rewarding role, you will empower parents, carers, children and young people by helping them understand their statutory rights and navigate the SEND system with confidence. You'll provide impartial information, support and guidance in line with the SEND Code of Practice, ensuring that families are informed, heard and able to advocate for the outcomes that matter most to them.

About You

To apply for this post, you must:

•  Level 4 qualification & ISPEA legal training (or willingness to undertake) Specialist knowledge of SEND legislation, EHCP processes and statutory rights for children, young people and families. 
•  Experience of providing impartial information, advice and guidance to families and young people. 
•  Ability to support and represent families through meetings, reviews, mediation and tribunal processes. 
•  Strong advocacy and negotiation skills, with confidence in providing professional challenge where required. 
•  Considerable (relevant) experience of supporting families or children with special educational needs. Experience of working effectively with schools, local authorities and other partner agencies. 
•  Excellent written and verbal communication skills, including report writing and case recording. 
•  Knowledge of School and Local Authority’s Statutory responsibility for SEN and Knowledge and understanding of SEN disability law. Commitment to safeguarding, inclusion and keeping children and young people at the centre of all practice.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents.  You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Michelle James, Team and Partnership Manager (Triage)

Telephone: 01163058197

Email: [email protected] 

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support. 

By applying for this post, you agree to our Terms and Conditions.

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. 

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us