Case Manager I Los Angeles, CA | Full-Time | Non-Exempt $ 21.78 - 27.23
Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at-risk veterans & families rebuild their lives.
Are you looking to launch or develop a career that truly makes a difference? U.S.VETS—the nation’s largest nonprofit dedicated to preventing and ending veteran homelessness—is seeking a compassionate and motivated Case Manager I to join our team. This is an ideal opportunity for someone who is eager to learn, grow, and be part of a supportive team that helps veterans rebuild their lives.
As a Case Manager I, you’ll provide hands-on support to veterans as they work toward stable housing, employment, and overall well-being. You’ll work under the guidance of experienced supervisors and be part of a team that values collaboration, mentoring, and professional development.
What You’ll Do
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Support Veterans One-on-One: Help veterans identify and work toward personal goals in housing, health, employment, education, and recovery.
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Coordinate Care: Connect clients with VA services and community partners to ensure access to mental health, physical health, legal support, and more.
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Develop Individual Action Plans (IAPs): Collaborate with clients and your supervisor to create clear, goal-oriented plans.
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Track Progress: Maintain accurate client records and progress notes, and update plans as needed.
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Facilitate Life Skills Support: Assist in group classes and workshops focused on daily living, wellness, and goal achievement.
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Conduct Home Visits: Check in on clients in their housing environments to provide ongoing case management and support.
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Transport Clients in Agency Vehicles: Assist clients with getting to appointments, interviews, court appearances and other meetings as needed.
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Collaborate & Learn: Attend regular team meetings and trainings to stay connected and build your skillset.
Programs You May Support
This role may be assigned to one or more of the following programs:
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Transitional Housing: Help veterans prepare for and transition into permanent housing.
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SSVF (Supportive Services for Veteran Families): Deliver rapid rehousing and homelessness prevention services.
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Permanent Housing (HUD-VASH, etc.): Focus on housing stabilization and long-term support.
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Workforce Development: Assist clients with employment plans, resumes, and job readiness.
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Justice-Involved Veterans: Provide pre-release and post-release support for veterans exiting incarceration.
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Aftercare and Counseling Services: Offer ongoing case management and facilitate group or individual therapy (if licensed or certified).
- High School Diploma required.
- One year of experience in social services or related field preferred. Case Manager I employees with over five years of experience in social services may have additional job duties as outlined in Case Manager II job description and may require less supervision.
- Experience working with homeless and/or veterans preferred.
- Certification in Substance Abuse Counseling preferred.
- Experience facilitating support groups preferred.
- Strong oral and written communication skills.
- Professional manner and appearance.
- Ability to work independently and within a team.
- Ability to take direction.
- Ability to work effectively with diverse group of clients, staff, and community members.
- Computer proficient in Microsoft Office and Internet.
- Valid drivers license required. Must meet company insurance requirements and complete a provided driver training course.
United States Veterans Initiative is a non-profit organization whose mission is the successful transition of military veterans and their families through the provision of housing, counseling, career development and comprehensive support.
Skills Required
- High School Diploma
- One year of experience in social services or related field
- Experience working with homeless and/or veterans
- Certification in Substance Abuse Counseling
- Experience facilitating support groups
- Strong oral and written communication skills
- Professional manner and appearance
- Ability to work independently and within a team
- Ability to take direction
- Ability to work effectively with diverse clients, staff, and community members
- Computer proficiency in Microsoft Office and Internet
- Valid driver's license and meet company insurance requirements; complete provided driver training course
What We Do
U.S.VETS is a leading 501(c)(3) nonprofit organization dedicated to ending veteran homelessness in the United States. The organization provides veterans and their families with tailored support, including housing, mental health services, and workforce development, to help them transition from homelessness to independence. Its mission is to empower veterans through comprehensive services and advocacy to ensure all veterans and their families have their needs met.
