CASE MANAGER
About the position:
As a Case Manager for the New Haven Certified Community Behavioral Health Clinic, you will be making a difference in the lives of our clients, and connecting with the community in a meaningful way. This opportunity enhances and improves the lives of those in need, as well as the surrounding community.
Our clients are in need of connection as they navigate mental health and substance use issues. Using a trauma-informed approach, the role will provide access to healthcare, housing, benefits, and community resources. This role offers the ability to both provide quality services and develop a new role within our clinic. There is leeway to create and implement processes to best address the needs of our clients.
What your day will look like:
- Work with clients to formulate mutually agreed-on and measurable service plan goals and objectives.
- Conduct a comprehensive assessments of client’s service needs and assist with linkage to appropriate resources, coordination of services, and evaluation of those services in meeting those needs.
- Encourage increased independence and recovery of clients
- Connect with local agencies to develop strong working relationships and increase knowledge about available resources for clients.
- May conduct presentations in the community to promote the program and recruit clients.
- Successfully engage clients in services as demonstrated by client service plan completion rates, maintained or increased client functioning and client completion of service plan objectives.
- Record case activity within required timeframes according to agency procedures and requirements
- Understand and follow agency policies and procedures.
- Participate in ongoing supervision, consultation, staff meetings, and appropriate training.
- Provide psycho education to clients
- Other duties as developed with the Program Supervisor and/or Clinical Director
QUALIFICATIONS:
- Associates Degree, preferably in a human service field or High School/GED with knowledge of Community Resources.
- Excellent oral and written communication and computer skills. The candidate must have the ability to use computer programs including Microsoft Word and Excel
- Excellent interpersonal skills and ability to engage families from diverse social and ethnic backgrounds
- Strong organizational skills to handle varied duties and responsibilities
- Demonstrated ability to be creative, innovative and resourceful
- Bi-lingual/Cross-cultural experience is required.
EMPLOYEE BENEFITS
Catholic Charities offers access to a comprehensive array of benefits, including:
For Good Health: Medical, Prescription, Dental and Vision insurance
For a Secure Future: Life, AD&D and Long-term disability insurance
For Retirement: 403(b) Plan, with employer matching contributions for eligible employees
For Career Advancement: Training and development opportunities
For Work Life Balance: Generous paid time off; including 14 paid holidays, vacation and sick time.
Employee Assistance Program (EAP) - Free and confidential counseling for employee and immediate family
Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED.
Skills Required
- Associates Degree in a human service field or High School/GED with knowledge of Community Resources
- Excellent oral and written communication skills
- Excellent interpersonal skills
- Strong organizational skills
- Demonstrated ability to be creative and resourceful
- Bi-lingual/Cross-cultural experience
What We Do
Catholic Charities is a nonprofit agency serving people of all faiths in Hartford, Litchfield, and New Haven counties since 1920. We focus on children as our future, families as the backbone of our society, and the elderly as our link to our roots Our Vision Individuals, families and communities will become healthy, self-sufficient and productive, thriving in a just and compassionate society. Our Mission Motivated by Christ's social teachings and respect for the richness of diversity, Catholic Charities exists to promote the dignity, self-sufficiency and human potential of those in need.
