Case Manager

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Case Manager for our Medford location. You will be responsible for ensuring that all program participants are provided with the services necessary to promote personal and economic independence, to have skills required to obtain, maintain, and retain permanent housing, and are living in well-maintained units.

•    Adhere to and enforce program regulations, policies, and procedures. Ensure that all clients are receiving quality services that are following the program requirements.
•    Assist clients in developing an Independent Living Plan (ILP) by identifying needs and goals. Evaluate client progress on short- and long-term goals.
•    Provide information, referrals, counseling, crisis intervention, direct service, and advocacy services for all clients.
•    Develop and maintain a resource network for referrals as related to the needs of the individuals being served in supervised programs. Collaborate with DSS and other service providers to assist clients in fulfilling ILP and program requirements.
•    Assist clients with direct services such as current and projected client budget, current resume as appropriate, assistance with ADL skills, etc.
•    Responsible for face-to-face meetings with clients.
•    Inspect living space regularly as required by the program to assess clients ADL needs and program compliance to assist clients with maintaining housing.
•    Limit and document improper use of agency resources by clients such as unit damages, furniture, or appliances.
•    Evaluate, document, and inform the direct supervisor of physical plant needs of the housing unit and/or common areas.
•    Complete discharge plans with clients.
•    Submit all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, ILPs, authorization forms required by DSS, special projects, etc.). Maintain charts and files in an orderly fashion.

ANYTHING ELSE?

• Salary: Bachelor’s degree: $24.04, Master’s degree: $26.45
• Overtime available
• Open shifts: [Sunday - Thursday, 9 am - 5 pm] [Monday - Friday, 8 am - 4 pm}

WHAT DO I NEED?

Education: Bachelor’s degree in human services or related field, Master’s degree in Social Work preferred. Extensive experience may be substituted for educational requirement.
Experience: Two years’ experience working in a related field such as homelessness or housing preferred.
Communication: Excellent verbal and written communication skills. Proficiency in English required, bi-lingual (Spanish) is a plus.
Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
Math Skills: Ability to formulate simple financial budgets.
Physical Performance: Ability to tour property, walk distances, and climb stairs.
Reasoning Ability: Ability to prioritize, make appropriate decisions, and judgment calls.
Other Skills: Ability to relate to the underserved, homeless, and disabled populations. Ability to work independently and as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. 
 

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.