Case Manager

At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. As we continue to expand, we are seeking a skilled Case Manager to join our team! In this role, you will be responsible for managing legal cases from start to finish, ensuring effective communication and compliance throughout the process. You will collaborate closely with clients, attorneys, and other stakeholders to facilitate case progression and deliver exceptional client service. Curious about what your day would look like as a Case Manager? Check out the details below!

Key Responsibilities:

• Case Management: Oversee a caseload of clients, ensuring all aspects of their legal matters are handled efficiently and effectively.
• Client Communication: Maintain regular communication with clients to provide updates, gather information, and address any questions or concerns throughout the case lifecycle.
• Document Preparation: Draft and review legal documents, pleadings, and correspondence as necessary for each case.
• Coordination with Legal Team: Collaborate with attorneys and other legal staff to ensure all necessary actions are taken in a timely manner, including filings and court appearances.
• Research & Analysis: Conduct relevant legal research and analysis to support case strategy and decision-making.
• Data Management: Maintain organized case files and ensure all documentation is accurately recorded and kept up-to-date in our case management system.
• Compliance Monitoring: Ensure all legal processes are followed in accordance with applicable laws, regulations, and firm policies.
• Reporting: Prepare case progress reports for internal and external stakeholders as required.

• Minimum of 2 years of experience as a Case Manager or in a similar legal support role.
• Thorough understanding of legal terminology, processes, and case management procedures.
• Strong analytical and problem-solving skills with the ability to think critically under pressure.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite and legal case management software.
• Ability to communicate effectively with clients and colleagues.
• Strong interpersonal skills to build rapport with clients, attorneys, and team members.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

*All resumes and application answers must be in English