Case Manager

Posted Yesterday
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Naples, FL, USA
In-Office
Junior
Food • Professional Services • Retail • Social Impact
The Role
Provides individualized case management, recovery support, spiritual guidance, mentoring, and developmental assistance to interns in a recovery leadership program. Develops care plans, monitors progress and accountability, maintains confidential documentation, coordinates medical and community referrals, facilitates life-skills and recovery classes, and supports crisis intervention, transition planning, recreation, and program activities.
Summary Generated by Built In

Description

OUR CORE PURPOSE:

As an expression of God’s love in Southwest Florida, we exist to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.

GENERAL SUMMARY

The Case Manager provides individualized case management, spiritual guidance, and developmental support to interns participating in the Recovery Peer Leadership (RPL) program. This position supports interns in maintaining personal recovery, establishing goals, developing life skills, and progressing toward successful completion of the program and transition into independent living or continued service within St. Matthew’s House.

The Case Manager monitors intern progress, maintains accurate documentation, coordinates appropriate resources, and promotes personal responsibility and accountability. This position also assists with intern development through mentoring, class facilitation, recovery activities, and coordination with program leadership to support the overall success of the RPL program.

St. Matthew’s House is a faith-based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined.

ESSENTIAL LEADERSHIP TASKS

  • Provides individualized case management, spiritual guidance, and recovery support to assigned RPL interns.
  • Develops and monitors intern goals and care plans to support recovery, personal growth, and program completion.
  • Tracks intern progress, accountability, and compliance with program requirements.
  • Maintains accurate case notes, progress reports, and required documentation.
  • Connects interns with appropriate medical, financial, employment, educational, and community resources.
  • Supports interns in developing life skills, healthy relationships, and personal responsibility.
  • Coordinates referrals, additional support, and transition planning as needed.
  • Meets regularly with program leadership to discuss intern progress and areas of concern.

RPL PROGRAM DEVELOPMENT AND SUPPORT

  • Mentors RPL interns to promote recovery, leadership, accountability, and personal development.
  • Tracks assigned intern goals and progress using internal platforms and documentation systems.
  • Facilitates assigned Peer Mentor, life-skills, and recovery classes.
  • Assists with life-balance curriculum and intern development activities.
  • Supports recovery weeks, retreats, recreation, graduations, cross ceremonies, and community service projects as assigned.
  • Collaborates with the RPL Supervisor and program staff to ensure consistent intern support.
  • Utilizes appropriate motivational interviewing, de-escalation, and crisis intervention techniques.
  • Performs other duties as assigned by program leadership within the scope of this position.
  • Perform any task deemed necessary by program leadership within this scope of work

Requirements

KNOWLEDGE / SKILLS / ABILITIES

Education: Graduate of RPL preferred. CRPS/NCPRSS mandatory

Experience: A minimum of one year in the addiction recovery field

Confidentiality: Works with highly confidential information.

Mental/Visual Demands: Flow of work requires normal mental and visual capabilities.

Physical Demand: Must be able to stand for a minimum of 4 hours at a time and lift at least 25 pounds. Must be able to bend or kneel to the ground.

Working Conditions: Normal office environment / Outdoor recreation

Skills Required

  • CRPS or NCPRSS certification
  • At least one year of experience in the addiction recovery field
  • Ability to maintain confidentiality of sensitive information
  • Ability to stand for at least four hours at a time
  • Ability to lift at least 25 pounds
  • Ability to bend or kneel to the ground
  • Graduate of the Recovery Peer Leadership program
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The Company
HQ: Hamilton, OH
Year Founded: 1987

What We Do

St. Matthew's House is a nonprofit organization dedicated to combating hunger, homelessness, addiction, and poverty in Southwest Florida. They provide a pathway from crisis to contributor through services like food assistance, shelter, addiction recovery programs, and job skills training.

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