Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.
Job DescriptionCase Manager - Henry Ford Health
Job Title
Case Manager
About the Department
Join our dedicated team at the Moross Road campus, where we serve the vibrant communities of Detroit's east side and the Grosse Pointes. As a community anchor, our hospital is deeply rooted in the neighborhood, offering easy access to lakefront parks, historic architecture, and a scenic commute along the Detroit River corridor. We are committed to providing exceptional care to our diverse patient population, fostering a supportive environment for both patients and staff.
Role Overview
As a Case Manager, you will be an integral part of our patient-centered care team, ensuring seamless coordination of care for individuals and families. Your expertise will promote patient safety, enhance quality of care, and optimize health outcomes. This role is crucial in facilitating effective discharge planning and managing complex patient needs across the care continuum.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
- Identify, assess, and plan care strategies for patients, ensuring their health care needs are met.
- Facilitate care coordination and advocate for patients and their families.
- Provide discharge planning services to support safe transitions to the next level of care.
- Manage and address the needs of patients with critical diagnoses or events.
- Collaborate with the healthcare team to promote cost-effective and high-quality outcomes.
- Utilize community resources to support diverse patient populations.
What We Offer
At Henry Ford Health, we foster an environment that encourages professional growth, collaboration, and mission-driven work. You'll have access to diverse learning opportunities, allowing you to expand your skills and make a meaningful impact in healthcare.
Join Our Team
Be part of a team that makes a difference. Apply now to start your journey with Henry Ford Health!
QualificationsWhat You Will Need
Required Qualifications
- Bachelor's degree in nursing or Master's degree in Social Work.
- Minimum 3 years of clinical experience.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Proficiency in problem-solving, analytics, and decision-making.
- Computer literacy and knowledge of healthcare systems.
- Registered Nurse (RN) or Licensed Social Worker (LMSW) with a valid Michigan license.
Preferred Qualifications
- Experience in discharge planning, home health care, or managed care.
- Certification in Case Management (CCM) or Accredited Case Manager (ACM).
Skills Required
- Bachelor's degree in nursing or Master's degree in Social Work
- Minimum 3 years of clinical experience
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Problem-solving, analytics, and decision-making skills
- Computer literacy and knowledge of healthcare systems
- Valid Michigan license as a Registered Nurse or Licensed Master Social Worker
- Experience in discharge planning, home health care, or managed care
- Certification in Case Management, such as CCM or ACM
What We Do
Henry Ford Health is a Detroit-headquartered academic healthcare system serving more than 2 million people across Michigan and beyond. Its integrated offerings include primary, preventive, urgent, specialty, home, and virtual care, health insurance, pharmacy, and eye care. The organization also advances clinical innovation, research, clinical trials, medical education, community health, health equity, and services for vulnerable communities throughout the region.
