Position Summary:
The Individual Home Supports Case Manager is responsible for developing, coordinating, and monitoring individualized supports for adults with developmental disabilities who live independently or in community-based settings. This role provides skill training, supportive counseling, case management, and crisis intervention while promoting personal choice, independence, and community inclusion. The Case Manager ensures all services align with person-centered planning principles, best practices, and applicable regulatory standards.
Key Responsibilities:
- Provide direct skill training, case management, supportive counseling, and crisis intervention as needed.
- Facilitate opportunities for individuals to increase independence in areas such as decision-making, community membership, daily living skills, relationships, and personal accomplishments.
- Conduct regular home and community visits to assess safety, well-being, and satisfaction of individuals served.
- Participate in the planning, development, and review of Individual Support Plans (ISPs) to ensure appropriate supports in health, safety, and personal goals.
- Coordinate access to community services, resources, and supports to promote inclusion and independence.
- Provide transportation to appointments, activities, and meetings as needed.
- Collaborate with healthcare providers, community agencies, and other stakeholders to ensure coordinated and effective services.
- Maintain accurate and timely documentation of all services and activities in compliance with agency policies, funding sources, and regulatory requirements.
- Support individuals in developing and maintaining social connections, employment opportunities, and recreational activities.
- Attend team meetings, trainings, and professional development activities.
- Perform other job-related responsibilities as assigned.
Why Join KDC? | Competitive Benefits Package
Health & Wellness
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA & Dependent Care)
- Employer-Paid Life Insurance
- Employer-Paid Long-Term Disability
- Free Virtual Medical, Mental Health, Therapy, and Psychiatry Services
- Musculoskeletal Support Program
Financial & Professional Growth
- Mileage Reimbursement for Work-Related Travel
- 403(b) Retirement Plan
- Student Loan Repayment Assistance
- Tuition Remission Opportunities
- Professional Development and Career Growth
Additional Perks
- Vacation, Personal, and Sick Time
- Up to 11 Paid Holidays
- Pet Insurance
- Accident, Critical Illness, and Hospital Indemnity Coverage
- BJ's Wholesale Club Membership Discounts
- Personal Auto and Home Insurance Support
Required Qualifications:
- Minimum of 1 years’ experience in case management, direct support, or a related human services role.
- Knowledge of person-centered planning, developmental disabilities, and community resources.
- Strong organizational, documentation, and communication skills.
- Ability to work independently while maintaining collaborative relationships with teams, caregivers, and community partners.
- CPR/First Aid Certified (or ability to obtain certification within designated timeframe).
- Valid driver’s license, reliable transportation, and willingness to travel extensively.
Preferred Qualifications:
- Experience in Shared Living, Adult Foster Care, or home-based support models.
- Experience supporting individuals living independently or in community-based settings.
- Familiarity with Medicaid, MassHealth, and related funding sources.
- Knowledge of Electronic Health Record (EHR) systems.
- Bilingual or multilingual abilities.
Skills Required
- Minimum of 1 years' experience in case management, direct support, or a related human services role
- Knowledge of person-centered planning, developmental disabilities, and community resources
- Strong organizational, documentation, and communication skills
- Ability to work independently while maintaining collaborative relationships with teams, caregivers, and community partners
- CPR/First Aid Certification (or ability to obtain within designated timeframe)
- Valid driver's license, reliable transportation, and willingness to travel extensively
- Experience in Shared Living, Adult Foster Care, or home-based support models
- Experience supporting individuals living independently or in community-based settings
- Familiarity with Medicaid, MassHealth, and related funding sources
- Knowledge of Electronic Health Record (EHR) systems
- Bilingual or multilingual abilities
What We Do
Kennedy-Donovan Center, Inc. (KDC) is a 501(c)(3) non-profit organization founded in 1969 on the principle that all individuals have the right to participate and thrive in their community. Kennedy-Donovan Center supports people with developmental delays, disabilities or family challenges to pursue their personal potential and success in the community. We fulfill our mission through a number of programs, which we offer in several regions: Early Intervention (EI), Early Intervention Partnerships, Healthy Families, KDC School (a 240-day developmental day school), Day Habilitation Services, Family Support Services/ Respite Care, Intensive Foster Care, and Transitional Job Support, as well as various residential support programs: Shared Living, Adult Family Care, Supported and Supervised Living, and Individual Support. Each year, our diverse and dedicated staff of 600+ employees and 300 respite home care providers and foster parents, serves over 10,000 children, adults and families with (or at risk for) developmental disabilities or delays, and their families. We meet the needs of disabled individuals and their families throughout their life – from pregnancy, infancy, and childhood, into adulthood and the senior years. We operate a range of programs, including many in-home services, from eight community offices and 10 residences, to families in 160 communities across eastern and south central Massachusetts. We cover over 50% of the Commonwealth of Massachusetts.
