Case Manager

This full-time exempt position, under the supervision of a Senior Case Manager, is responsible for developing, implementing and managing a program for each resident/client assigned to the respective caseload in accordance with contract requirements.

Required Knowledge, Abilities and Experience:

• Developing a comprehensive plan of care that meets the needs of the client
• Provide the client with information on community services and agency services which will address their needs and make the appropriate referrals on behalf of the client
• Educate client on all areas related to program participation including rights and responsibilities and appeal rights
• Utilize case management skills, such as brokering, advocacy, monitoring and discharge planning to link clients and their families to resources and services
• Work closely with client to develop and revise care plans that are client focused and meet client needs
• Schedule and/or participates in Case Conference with clients/caregivers, service care planning and negotiate agreements
• Provide discharge planning to disenrolled clients to ensure client’s needs are met
• Maintain client physical file with required forms as per policy
• Ensure all services are supported by care plan, and case note documentation
• Ensuring that all court stipulations are met by each resident assigned to the caseload
• Facilitate required Cognitive Behavioral Workshops and classes
• Required to perform all assigned ACA related duties
• Required to attend ACA and other assigned or mandatory training classes in accordance with Kintock training policies
• Transportation of residents
• Perform other work-related duties as assigned by the Senior Case Manager or Director

Knowledge of:

• Modern principles of criminal justice, community corrections and therapeutic communities;
• Counseling and casework methods and techniques appropriate for offender population;
• Individual and group behavior of persons with criminal backgrounds;
• Custody and accountability standards for contracting agencies.

Ability to:

• To understand and comply with contract rules, regulations policies and procedures;
• Work with offenders to gain their confidence and cooperation;
• Participate as an effective member of a program team;
• Execute Contract Statement of Work regarding case management;
• Clearly express ideas orally and in writing;
• Establish and maintain effective working relationships with staff and residents;
• Communicate effectively with staff, residents and agency representatives;
• Manage a flexible work schedule;
• Maintain contracting agency clearance; and
• Bilingual (Spanish) preferred.

Work and Academic Experience

This position requires a Bachelor’s Degree in Criminal Justice or a Social Science and demonstrated knowledge, skills and abilities with at least one year of relevant experience.