About Us
Park Dietz & Associates (PD&A) is a leading forensic consulting firm that supports litigators at top law firms and government agencies across the U.S. We connect attorneys with world-class experts across disciplines to provide case evaluation, testimony, and strategic insight in matters ranging from catastrophic injury and wrongful death to criminal cases and complex multi-plaintiff litigation.
Founded over 30 years ago by a nationally recognized forensic psychiatrist, PD&A has built a reputation for being retained on complex and high-profile cases, such as the attempted assassination of President Reagan and the case of Jeffrey Dahmer. Our team works closely with prominent experts and attorneys on sophisticated legal matters, offering a unique opportunity to gain exposure to challenging work and develop meaningful client relationships.
To learn more, please visit: https://www.parkdietzassociates.com/
About the Opportunity
At PD&A, the Case Operations Manager/Case Manager will help coordinate expert engagements from initial intake through retention. You will work directly with PD&A experts and leading law firms to ensure cases progress efficiently and client needs are met.
The role offers exposure to sophisticated legal work, nationally recognized experts, and meaningful opportunities for growth. This is a full-time position based in Irvine, CA.
Key Responsibilities include:
- Serve as primary point of contact for clients, managing matter intake & ongoing communication
- Review intakes, complaints, and supporting materials to understand case needs
- Identify and match the most qualified experts for each engagement
- Coordinate expert outreach, availability, and retention process
- Draft and manage engagement letters with clients, including negotiating key terms
- Maintain accurate records and case data within internal systems
- Provide a high-touch client experience through thoughtful, timely, and thorough communication
- Proactively address issues and ensure engagements progress smoothly
- Work closely with Accounting/Finance and leadership to support active matters
- Support additional projects and operational initiatives as the firm grows
About You
You are a problem solver and thrive in an environment where you can deliver a great client experience and are excited about the opportunity to work in a role that utilizes your strong attention to detail, project management, and incredible communication skills.
Skills Required
- Serve as primary point of contact for clients and manage ongoing communication
- Review intakes, complaints, and supporting materials to understand case needs
- Identify and match qualified experts for engagements and coordinate outreach/availability
- Draft and manage engagement letters, including negotiating key terms
- Maintain accurate records and case data within internal systems
- Strong attention to detail and problem-solving skills
- Project management skills and ability to proactively address issues
- Excellent written and verbal communication skills for high-touch client experience
- Ability to work closely with Accounting/Finance and firm leadership on active matters
What We Do
We are a company made of amazing HR consultants, recruiters and career coaches focused on supporting Michigan small businesses, non-profits and municipalities with affordable recruiting and HR services. Recruiting - We provide affordable, flexible fee based talent acquisition services starting at $1500 for entry level talent, $2500 for experienced non-technical talent, and $3500 for executive, software and engineering talent. People often ask if this is too good to be true? Our answer is that we want everyone to be able to afford to hire great people! HR Outsourcing/Fractional HR services - Do you want the power of a full HR department available when needed? We provide a variety of HR packages for as low as $1000 per month. Career coaching - Do you need help figuring out what you want to do, or refining your job search strategy or tactics? Check out our workshops and services that are effective and affordable. Why choose ACT? - We listen and care! - We have over 150 years of HR experience on our team! - Check out our amazing testimonials from satisfied customers! - We love Michigan and what we do! - We are responsive, flexible and work hard so that you can succeed!
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